Client Relationship Manager - UK Voice Process

As an Account Manager at GNB, your main responsibility will be to act as the primary point of contact for customers, managing relationships, ensuring smooth communication, and providing top-notch support. Some key responsibilities include: - Assisting customers via phone and addressing their concerns professionally. - Raising support tickets and monitoring work orders until completion. - Collaborating with various teams across the company to deliver excellent customer service. - Constantly learning and growing within the PropTech industry, with ample opportunities for career advancement. To be successful in this role, we are looking for candidates with the following qualifications: - Minimum 2 years of experience in international voice processes and SaaS-based customer support, preferably in the UK market. - Strong written and verbal communication skills in English. - A team player with a positive attitude and a strong passion for customer service. - Tech-savvy individuals who are eager to learn new tools and processes. - Comfortable working in a fast-paced environment and meeting performance goals. At GNB, we offer extensive training and growth opportunities to invest in your success. We are a stable and expanding company that has been consistently growing for the past five years. You will have the chance to work in an exciting industry with cutting-edge AI-driven PropTech solutions and be part of a collaborative team culture in a vibrant and supportive work environment. Additionally, we provide perks such as free lunch and dinner in the office. If you are an immediate joiner with the required experience and skills, we encourage you to join our growing team today at GNB. (Note: No additional details about the company were mentioned in the job description) **Job Types:** Full-time, Permanent **Benefits:** - Food provided - Paid sick time - Provident Fund **Schedule:** - Fixed shift - Monday to Friday - UK shift **Application Question(s):** - Are you an immediate joiner **Experience:** - International voice process: 2 years (Required) - Fluent communication: 2 years (Required) **Work Location:** In-person,