Client Relationship Manager

0 years

2 - 3 Lacs

Posted:8 hours ago| Platform: GlassDoor logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Handle inbound & outbound calls related to reservations, event inquiries, and client follow-ups.
  • Understand client requirements for parties, celebrations, and events, and suggest suitable packages.
  • Conduct guest interactions with warmth and professionalism to ensure memorable experiences.
  • Manage party calling and coordinate with clients for event bookings, confirmations, and updates.
  • Organize and attend party meetings with clients to finalize details such as menu, décor, seating, and entertainment.
  • Coordinate internally with operations, kitchen, and event teams to deliver client expectations.
  • Maintain strong client relationships and build repeat business opportunities.
  • Keep records of client interactions, feedback, and follow-ups.
  • Support the sales & marketing team in driving event bookings and promotions.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided

Work Location: In person

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