Client Relationship Executive(Female)

Job Description: As a professional in this role, your primary responsibility will be to build and maintain strong, long-lasting relationships with a diverse portfolio of clients. You will proactively engage with clients to deeply understand their individual needs, challenges, and objectives. By providing appropriate solutions, recommendations, and support, you will effectively address client needs and help them achieve their goals. Key Responsibilities: - Handle client inquiries, complaints, and escalations in a timely and professional manner to ensure client satisfaction. - Collaborate closely with internal teams such as sales, marketing, and support to guarantee client success and overall satisfaction. - Identify opportunities for upselling and cross-selling products or services to existing clients. - Maintain accurate client records and prepare regular reports on client interactions and performance. - Implement strategies to enhance the client experience and foster customer loyalty. Qualifications Required: - Bachelor's degree. - At least 1 year of experience in customer relationship management preferred. - Proficiency in English for effective communication with clients.,