Client Relationship Executive(Female)

As a professional in this role, you will be responsible for building and maintaining strong, long-lasting relationships with a diverse portfolio of clients. Your proactive approach will involve engaging with clients to deeply understand their individual needs, challenges, and objectives. By providing appropriate solutions, recommendations, and support, you will effectively address client needs and help them achieve their goals. Handling client inquiries, complaints, and escalations in a timely and professional manner is crucial to ensuring client satisfaction. Collaborating closely with internal teams such as sales, marketing, and support will be essential to guarantee client success and overall satisfaction. Moreover, you will actively identify opportunities for upselling and cross-selling products or services to existing clients. It will be your responsibility to maintain accurate client records and to prepare regular reports on client interactions and performance. In addition, you will be expected to implement strategies that enhance the client experience and foster customer loyalty. This full-time, permanent position offers benefits including health insurance and provident fund. The work schedule is during the day shift, with opportunities for performance bonuses and yearly bonuses based on your achievements. The ideal candidate for this role should have a Bachelor's degree, with at least 1 year of experience in customer relationship management being preferred. Proficiency in English is required for effective communication with clients. Your work location will be in person, allowing for direct interaction with clients and a better understanding of their needs.,