Client Relationship Executive

Job description

Job Overview:
We are seeking a dedicated Client Relationship Executive to oversee and manage the post-production process for our wedding photography clients. This role focuses on ensuring client satisfaction, timely delivery, and smooth communication between clients and our post-production team.

Key Responsibilities:

• Serve as the primary point of contact for clients throughout the post-production phase.
• Understand client preferences and ensure these are communicated clearly to the post-production team.
• Manage timelines and ensure timely delivery of edited photos and albums.
• Address client concerns, feedback, and requests in a professional and timely manner.
• Coordinate with the post-production team to ensure quality and consistency in the final product.
• Maintain strong relationships with clients to encourage referrals and repeat business.
• Provide updates to clients on the progress of their wedding photo editing and album creation.
• Ensure client satisfaction by managing expectations and delivering high-quality results.

Qualifications:

• Strong communication and interpersonal skills.
• 6 months to 1 year Experience in client relationship management and operations, preferably in the creative or photography industry.
• Ability to manage multiple projects and meet deadlines.
• A keen eye for detail and an understanding of the wedding photography post-production process.
• Problem-solving skills and a client-focused mindset.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Experience:

• total work: 1 year (Preferred)

Work Location: In person