Client Relationship Associate

0 - 2 years

0 - 3 Lacs

Posted:1 hour ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Conduct regular

    post-service follow-up calls

    with customers to gather feedback on their experience.
  • Maintain a

    quarterly touchpoint schedule

    to ensure ongoing engagement with existing customers.
  • Identify

    potential sales leads

    or upsell opportunities during follow-up conversations and pass them to the sales team.
  • Collaborate with

    Service Engineers

    to relay customer concerns or service gaps in real-time.
  • Prepare and present

    customer feedback reports

    and key observations to the management on a monthly or quarterly basis.
  • Maintain accurate records of all customer interactions in the CRM or designated system.
  • Support other customer-related initiatives as guided by the management.

    Role & responsibilities

Preferred candidate profile

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Persolkelly India logo
Persolkelly India

Staffing & Recruitment

N/A

RecommendedJobs for You