Client Relations Intern

Role Overview: As a Client Relations Intern, your main responsibility will be to assist in maintaining positive client experiences, supporting internal teams in delivering services, and helping to strengthen long-term relationships with clients. Key Responsibilities: - Assist with responding to client inquiries via email, phone, and messaging platforms. - Help ensure timely delivery of services and resolution of client issues. - Inform the consignee of a failed delivery attempt. - Work towards improving customer satisfaction and reducing return-to-origin (RTO) rates. - Perform NDR Calling (KAM verification). Qualification Required: - Strong communication skills to interact with clients effectively. - Ability to work collaboratively with internal teams. - Detail-oriented approach to ensure timely delivery and issue resolution. (Note: No additional details about the company were included in the provided job description.),