Client Relations Executive (Ladies Preferred)

1 - 5 years

0 Lacs

Posted:6 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The role of Client Relations Executive is crucial for ensuring the success of client engagements through understanding their needs, proposing effective solutions, and maintaining high levels of client satisfaction. Your responsibilities will include developing and nurturing strong relationships with key client stakeholders, serving as the main point of contact for client inquiries, and aligning solutions with client business objectives. Collaborating closely with clients and internal teams, you will design tailored solutions to address client challenges and coordinate the implementation process to ensure timely and effective delivery. Monitoring project progress, managing risks, and resolving issues are essential aspects of this role to ensure solutions are delivered within scope, on time, and within budget. As a Client Relations Executive, you will conduct regular check-ins with clients to assess satisfaction levels, gather feedback, and identify opportunities for additional services or improvements to enhance client success. Addressing and resolving client issues promptly, coordinating client meetings, and preparing reports on project status, client feedback, and solution effectiveness are key components of your responsibilities. Additionally, you will support the sales team in identifying and pursuing new business opportunities with existing clients, contribute to proposal development, and participate in client presentations and outdoor sales meetings. To excel in this role, you should possess a Bachelor's degree in Business, Marketing, Communications, or a related field, with a Master's degree or relevant certifications considered a plus. Sales or client relation experience of 1-3 years is preferred, along with the ability to manage multiple projects and clients simultaneously. Excellent communication, presentation, and interpersonal skills, coupled with strong problem-solving abilities and a proactive approach to addressing client needs, are essential for success in this position. Your capacity to work effectively in a fast-paced and dynamic environment, along with strong analytical and strategic thinking skills, will be advantageous. This is a full-time, permanent position with benefits including food provision and health insurance. The work location is in-person, and the successful candidate is expected to embody the organization's core values, which include Relationship for Life, Customer Service and Satisfaction, Futuristic & Innovative mindset, Teamwork for excellence, Responsible & Result Oriented attitude, and Win-Win Cooperation approach. If you meet the qualifications and are ready to take on the challenge of driving client success and satisfaction, we encourage you to apply for this opportunity. (Note: Job Types: Full-time, Permanent),

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