Client Growth Executive (B2B Support)

Role Overview: As an Account Executive at JoyzAI, you will serve as the primary point of contact for our clients, representing the company's voice. Your responsibilities will include addressing customer queries, troubleshooting issues, and guiding customers towards long-term loyalty with our product. This role emphasizes the importance of customer satisfaction, problem-solving, and trust-building at every interaction. Key Responsibilities: - Communicate effectively with clients by providing clear and simple explanations for solutions - Demonstrate a strong problem-solving mindset by focusing on simplifying processes for customers - Display empathy and patience when assisting clients, especially during high-pressure situations - Exhibit curiosity and eagerness to learn about SaaS, AI, and customer engagement - Be self-driven and adaptable in a dynamic startup environment Qualifications Required: - Excellent communication skills with the ability to convey solutions clearly - Strong problem-solving abilities with a customer-centric approach - Demonstrated empathy and patience in client interactions - Interest in learning about SaaS, AI, and customer engagement - Self-motivated and flexible in a fast-paced startup setting Additional Details: At JoyzAI, you will experience utmost freedom and autonomy in decision-making. You will have complete responsibility for your tasks, with unlimited leaves to prioritize work-life balance. Our 5-day work week allows for ample time to recharge, and our office in Noida provides a collaborative environment for growth and learning. Join our high-growth startup to gain valuable experience in SaaS sales and the opportunity to lead future teams.,