Client Growth Executive (B2B Support)

As an Account Executive at JoyzAI, you will be the voice of the company for our clients, handling queries, troubleshooting issues, and guiding customers towards loyalty with our product. Your role goes beyond just answering tickets or resolving queries; it's about delighting customers, actually solving their problems, and building trust at every touchpoint. **Role Overview:** - Act as the primary point of contact for clients, addressing their queries and issues effectively. - Troubleshoot problems and provide clear solutions to clients. - Guide customers towards loyalty and satisfaction with our product. **Key Responsibilities:** - Excellent communication skills to explain solutions simply and clearly. - Strong problem-solving mindset with a focus on making things easier for the customer. - Demonstrating empathy and patience while dealing with clients, especially under pressure. - Curiosity to learn about SaaS, AI, and customer engagement. - Self-driven and adaptable in a fast-paced startup environment. **Qualifications Required:** - Excellent communication skills. - Strong problem-solving abilities. - Empathy and patience in client interactions. - Curiosity to learn about SaaS, AI, and customer engagement. - Self-driven and adaptable in a fast-paced startup environment. At JoyzAI, you will experience utmost freedom and autonomy to make decisions, with complete responsibility for your tasks. You will enjoy unlimited leaves, a 5-day workweek for your weekends, and the opportunity to work from our office in Noida alongside a passionate team. Joining us means being part of a high-growth startup where you can learn SaaS sales from the ground up and potentially lead future teams.,