Client Delivery Analyst

13 - 17 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

Role Overview: As a Client Delivery Analyst at Experian, you will be responsible for working on client requirements, interpreting them, and implementing changes in the solution. You will collaborate with various teams to ensure successful delivery and support the execution of the pipeline. Key Responsibilities: - Analyze requirements from internal and external stakeholders, assess data fitment, debug issues, identify root causes, and recommend suitable workarounds for successful solution delivery. - Support the end-to-end customer delivery process by contributing to backlog grooming, task execution, and pipeline tracking under the guidance of senior team members. - Maintain and enhance existing solutions while delivering customized implementations for new clients. - Configure products through database tables using SQL queries, ensuring alignment with client-specific requirements. - Translate business requirements into precise technical product configurations for excellent client outcomes. - Liaise with external lenders and partner sites to facilitate smooth product onboarding and obtain necessary consents. - Conduct product testing, manage sign-off procedures, and ensure accuracy and consistency across systems. - Ensure compliance by monitoring product changes, validating data against regulatory standards, and adhering to established change management and security protocols. - Maintain and update documentation for operational processes, including User Guides, Implementation Guides, and Training Guides. - Develop and maintain strong working relationships with client management teams. - Stay updated on platform capabilities and delivery processes to deliver on time and to quality standards. Qualifications: - 13 years of experience in solution delivery or product implementation and client delivery roles. - Bachelor's degree or equivalent experience in mathematics or computer science. Additional Information: Experian is a global data and technology company that celebrates uniqueness and focuses on important values such as DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, and volunteering. Experian's people-first approach has been recognized with awards such as World's Best Workplaces 2024, Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024. (Note: Benefits information was not provided in the job description.),

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