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Client Coordinator

0 years

1 - 2 Lacs

Posted:19 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Responsibilities:

  • Act as the primary point of contact between Quanta PPF and clients, ensuring timely and effective communication.
  • Understand client requirements related to car paint protection film (PPF) and assist them in choosing the right product variant and service..
  • Handle client inquiries, resolve complaints, and maintain high levels of customer satisfaction.
  • Share product details, installation processes, warranty coverage, and pricing transparently with clients.
  • Maintain and update customer records, job status, and service history in internal systems.
  • Ensure follow-ups for feedback, post-installation care, and repeat service engagement.
  • Collaborate with marketing and sales teams to support campaigns, leads, and promotions.
  • Provide weekly reports on client interactions, escalations, and resolved issues.
  • Keep updated with Quanta PPF product offerings, features, benefits, and updates for better client guidance.

Job Type: Full-time

Pay: ₹12,799.43 - ₹19,218.30 per month

Benefits:

  • Cell phone reimbursement

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Work Location: In person

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