Client Associate

About the role: We are seeking an experienced client associate who can effectively communicate with customers, calmly explain the packages, and handle inquiries and complaints in a nuanced and composed manner. Your primary responsibilities will include communicating and negotiating effectively with customers, developing strong relationships with travelers, keeping track of inquiries and conversions, maintaining records of bookings, refunds, transportation, and other related tasks. Collaboration with the operation and marketing teams to ensure clear and smooth travel plans is also a key aspect of this role. Requirements: To excel in this position, you should have 1-2 years of proven experience as a client associate, sales executive, customer service representative, or similar role. A knack for selling, excellent communication skills, proficiency in Tamil and English, and the ability to interact and negotiate with customers effectively are essential. Additionally, having a good knowledge of travel destinations would be considered a bonus. About Dream On Travel: Dream On Travel is a prominent Tamil travel community headquartered in Coimbatore. We specialize in organizing group trips for solo and group travelers, aiming to bring together like-minded travel enthusiasts. Our vision is to curate unique itineraries and explore the wonders of the world with fellow passionate dreamers. If you are someone who is enthusiastic about what you do, eager to learn more, and has a deep love for traveling, we welcome you to join our team. Job Type: Full-time Benefits: - Paid sick time - Paid time off Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Language: - Tamil (Required) - English (Required) Work Location: In person,