About the role: We are looking for a QA Engineer who is passionate about software quality. In this role, you will be responsible for testing our product, ensuring it meets high standards before release. You will work closely with developers and product managers to improve testing processes and overall product quality. Key Responsibilities: Test Planning & Execution Review system requirements and create test plans. Develop and execute test cases to ensure product stability. Automation & Scripting Build and maintain automated test scripts. Identify opportunities to improve test automation coverage. Bug Tracking & Resolution Identify, document, and track bugs. Collaborate with developers for issue resolution and re-testing. Process Improvement Enhance testing workflows and ensure QA best practices are followed. Analyze test results and provide feedback for product enhancements. Security & Performance Testing (Optional but Preferred) Conduct basic performance and security testing. Required Qualifications: 1-3 years of experience in software testing (manual and automation). Strong understanding of QA methodologies and testing tools. Experience with automated testing frameworks. Basic knowledge of SQL and scripting languages. Good communication and problem-solving skills. Bachelors degree in Computer Science, Engineering, or a related field.
The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Responsibilities: Serve as the primary point of contact for assigned clients, building strong, long-term relationships. Understand client needs and objectives and ensure the successful delivery of solutions that meet or exceed expectations. Manage the client onboarding process , ensuring a smooth transition and setup experience. Monitor account health , usage trends, and client satisfaction; proactively identify opportunities for improvement or expansion. Coordinate with internal teams (support, product, sales, and marketing) to deliver timely solutions and maintain client success. Perform account reviews and check in with clients on a regular basis. Identify upsell and cross-sell opportunities and boost growth within accounts. Handle escalations and resolve client issues , ensuring quick and effective solutions. Maintain accurate records of client interactions, feedback, and account changes using CRM tools. Qualifications: Bachelor's degree or equivalent experience Experience in customer success Strong written and verbal communication skills Detail oriented and analytical Demonstrated ability to increase customer satisfaction CTC: 6-8 LPA + monthly incentives Show more Show less
About Classcard Classcard is the fastest way to manage and sell classes online. We help academies, studios, and class-based businesses take their operations online with a branded app and website — in minutes, not months. From scheduling and fee collection to progress tracking and sales — Classcard does all the heavy lifting, allowing class providers to focus on what they do best: teaching. We’re trusted by hundreds of growing businesses across the UAE, Singapore, Hong Kong, and beyond. About the role: We are looking for a dynamic individual to join our growing team and play a critical role in expanding our presence in the class provider market. If you're passionate about sales, love speaking with customers, and thrive in a full-cycle role—from prospecting to demos and closing—this opportunity is made for you. You’ll help prospects understand how our powerful software can transform their operations and guide them from first contact to becoming successful users. Key Responsibilities Own the full sales cycle: prospect, qualify, demo, and close both inbound and outbound leads Conduct exceptional product demos tailored to academy operators and business owners Manage prospects across international markets including the UAE, Singapore, Australia, and the UK Communicate clearly and persuasively across email, Zoom, and WhatsApp Maintain CRM hygiene and collaborate with SDRs and Customer Success teams Negotiate pricing, draft proposals, and close deals consistently Required Qualifications: 1–3 years of experience in a Business Development, Account Executive, or similar client-facing role—preferably in SaaS or SMB solutions. Strong experience in both prospecting and closing, with a proven ability to meet or exceed revenue targets. Excellent communication, demo presentation, and negotiation skills. Ability to manage documentation, proposals, and client onboarding independently. Experience with CRM tools like Attio and sales research platforms. Highly organized, self-motivated, and comfortable working in a remote, fast-paced, and cross-functional environment. Bonus: Experience working with educational or class-based businesses. Location: Remote Compensation: 8-10 LPA + monthly and quarterly incentives Type: Full time Show more Show less
About Classcard: Classcard is the fastest way to manage and sell classes online. We help class providers streamline scheduling, fee collection, bookings, and more — all with a branded app and website that can be set up in minutes, not months. About the Role: We’re looking for a Junior to Mid-Level Account Executive with 1–2 years of SaaS sales experience who’s ready to own the sales process end-to-end. You will be responsible for prospecting, delivering product demos, and closing deals in international markets. If you’re someone who is driven, loves winning deals, and wants to work in a fast-paced SaaS company with global exposure — we’d love to hear from you. What You’ll Be Doing: Identify and prospect new B2B opportunities via outbound and inbound channels. Conduct product demos and present customized solutions to decision-makers. Build strong client relationships and guide prospects through the sales process. Negotiate pricing and close deals confidently. Keep CRM activity and pipeline updated regularly. Work closely with the SDR and Marketing teams to grow our footprint in UAE, Singapore, Hong Kong, Australia, and the UK. What We’re Looking For: 1–2 years of B2B SaaS sales experience (mandatory). Proven track record of managing full sales cycles and closing deals. Excellent communication skills (both written and verbal). Driven, self-motivated, and target-oriented. Prior exposure to Middle East and APAC markets is a plus. What We Offer: Competitive CTC: INR 8–10 LPA (Fixed) + strong monthly and quarterly incentives. Fully remote role. Remote work allowance. Rapid career growth and exposure to international markets. Supportive and collaborative work culture. Show more Show less
We’re looking to hire a rockstar Account Manager in our Customer Success Team to enable customer success, maintain lasting relationships and identify upselling opportunities for our accounts. The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. This is a customer facing role and apart from a fixed pay (INR 6LPA) it also pays-out attractive performance based incentives. Responsibilities: Onboarding new customers and helping them set up their Classcard account Regularly checking-in and engagement with customers to gather feedback and improve software usability Encouraging use of advanced features, cross-selling, and up-selling features Empathize with customers’ needs and offer solutions to fulfill their needs Find innovative ways to engage customers for relationship building and reduce churn Customer interactions are a part of your everyday life - You know how to identify the customers who need the most attention and you build solid relationships with them Handle escalations and resolve client issues, ensuring quick and effective solutions. Maintain accurate records of client interactions, feedback, and account changes using CRM tools. Qualifications: You have 1-2 years experience in account management, preferably in SaaS or a technology company You understand technology systems and know how to navigate through them while also coaching and training your clients on it You enjoy interacting with people and are always up for new challenges You have excellent verbal and written communication skills You have worked with excel and google sheets and understand the basics Detail oriented and analytical Demonstrated ability to increase customer satisfaction
We’re looking to hire a rockstar Customer Success Manager in our team to enable customer success, maintain lasting relationships and identify upselling opportunities for our accounts. The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. This is a customer facing role and apart from a fixed pay (INR 6LPA) it also pays-out attractive performance based incentives. Responsibilities: Onboarding new customers and helping them set up their Classcard account Regularly checking-in and engagement with customers to gather feedback and improve software usability Encouraging use of advanced features, cross-selling, and up-selling features Empathise with customers’ needs and offer solutions to fulfil their needs Find innovative ways to engage customers for relationship building and reduce churn Customer interactions are a part of your everyday life - You know how to identify the customers who need the most attention and you build solid relationships with them Handle escalations and resolve client issues, ensuring quick and effective solutions. Maintain accurate records of client interactions, feedback, and account changes using CRM tools. Qualifications: You have 1-2 years experience in account management, preferably in SaaS or a technology company You understand technology systems and know how to navigate through them while also coaching and training your clients on it You enjoy interacting with people and are always up for new challenges You have excellent verbal and written communication skills You have worked with excel and google sheets and understand the basics Detail oriented and analytical Demonstrated ability to increase customer satisfaction
We’re looking to hire a rockstar Customer Success Associate in our team to enable customer success, maintain lasting relationships and identify upselling opportunities for our accounts. The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. This is a customer facing role and apart from a fixed pay (INR 6LPA) it also pays-out attractive performance based incentives. Responsibilities: Onboarding new customers and helping them set up their Classcard account Regularly checking-in and engagement with customers to gather feedback and improve software usability Encouraging use of advanced features, cross-selling, and up-selling features Empathise with customers’ needs and offer solutions to fulfil their needs Find innovative ways to engage customers for relationship building and reduce churn Customer interactions are a part of your everyday life - You know how to identify the customers who need the most attention and you build solid relationships with them Handle escalations and resolve client issues, ensuring quick and effective solutions. Maintain accurate records of client interactions, feedback, and account changes using CRM tools. Qualifications: You have 1-2 years experience in account management, preferably in SaaS or a technology company You understand technology systems and know how to navigate through them while also coaching and training your clients on it You enjoy interacting with people and are always up for new challenges You have excellent verbal and written communication skills You have worked with excel and google sheets and understand the basics Detail oriented and analytical Demonstrated ability to increase customer satisfaction
What You'll Do Onboard new clients and guide them through setting up and using Classcard effectively Clearly explain product features and demonstrate value through everyday use cases Monitor customer activity and proactively engage inactive users Resolve issues with a friendly, solution-focused mindset Build trust and long-term relationships through regular check-ins and feedback collection Work closely with Product and Support teams to advocate for customer needs Track interactions using tools like CRMs or ticketing systems What Were Looking For 1-3 years of experience in Customer Success, Account Management, or a related role in SaaS Strong communication and relationship-building skills A problem-solving mindset with a customer-first attitude Comfortable using tools like Zoom, Loom, WhatsApp Business, Attio Familiarity with task/ticketing platforms like Linear, ClickUp, Asana, etc. Ability to stay organized and manage multiple accounts effectively A genuine interest in helping customers grow through product adoption Why Join Classcard? Competitive base + performance-based bonuses your impact on retention and growth is rewarded. Be the face of a globally scaling SaaS product used by academies across 20+ countries. Fast-track career growth into senior Customer Success or Account Management rolesbased on merit, not time served. ️Best-in-class tools like Attio, Loom, WhatsApp Business, and Linear to help you work smart and scale efficiently. Fully remote team with regular virtual catch-ups and annual in-person retreats.
About Classcard: Classcard is the fastest way to manage and sell classes online. We help class providers streamline scheduling, fee collection, bookings, and more — all with a branded app and website that can be set up in minutes, not months. About the Role: We’re looking for a Junior to Mid-Level Account Executive with 1–2 years of SaaS sales experience who’s ready to own the sales process end-to-end. You will be responsible for prospecting, delivering product demos, and closing deals in international markets. If you’re someone who is driven, loves winning deals, and wants to work in a fast-paced SaaS company with global exposure — we’d love to hear from you. What You’ll Be Doing: Identify and prospect new B2B opportunities via outbound and inbound channels. Conduct product demos and present customized solutions to decision-makers. Build strong client relationships and guide prospects through the sales process. Negotiate pricing and close deals confidently. Keep CRM activity and pipeline updated regularly. Work closely with the SDR and Marketing teams to grow our footprint in UAE, Singapore, Hong Kong, Australia, and the UK. What We’re Looking For: 1–2 years of B2B SaaS sales experience (mandatory). Proven track record of managing full sales cycles and closing deals. Excellent communication skills (both written and verbal). Driven, self-motivated, and target-oriented. Prior exposure to Middle East and APAC markets is a plus. What We Offer: Competitive CTC: INR 8–10 LPA (Fixed) + strong monthly and quarterly incentives. Fully remote role. Remote work allowance. Rapid career growth and exposure to international markets. Supportive and collaborative work culture.
About Classcard: Classcard is the fastest way to manage and sell classes online. We help class providers streamline scheduling, fee collection, bookings, and more all with a branded app and website that can be set up in minutes, not months. About the Role: Were looking for a Junior to Mid-Level Account Executive with 12 years of SaaS sales experience whos ready to own the sales process end-to-end. You will be responsible for prospecting, delivering product demos, and closing deals in international markets. If you're someone who is driven, loves winning deals, and wants to work in a fast-paced SaaS company with global exposure wed love to hear from you. What You'll Be Doing: Identify and prospect new B2B opportunities via outbound and inbound channels. Conduct product demos and present customized solutions to decision-makers. Build strong client relationships and guide prospects through the sales process. Negotiate pricing and close deals confidently. Keep CRM activity and pipeline updated regularly. Work closely with the SDR and Marketing teams to grow our footprint in UAE, Singapore, Hong Kong, Australia, and the UK. What Were Looking For: 12 years of B2B SaaS sales experience (mandatory). Proven track record of managing full sales cycles and closing deals. Excellent communication skills (both written and verbal). Driven, self-motivated, and target-oriented. Prior exposure to Middle East and APAC markets is a plus.
About the Role: As a Customer Success Manager at Classcard , you'll play a pivotal role in ensuring our customers thrive using the platform. You'll be their guide, advocate, and trusted partner—focused on driving satisfaction, retention, and growth. We’re looking to hire a rockstar Customer Success Manager in our team to enable customer success, maintain lasting relationships, and identify upselling opportunities for our accounts. The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. This is a customer-facing role and apart from a fixed pay, it also pays out attractive performance-based incentives. Job description We’re looking to hire a rockstar Customer Success Manager in our team to enable customer success, maintain lasting relationships, and identify upselling opportunities for our accounts. The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. This is a customer-facing role and apart from a fixed pay, it also pays out attractive performance-based incentives. Responsibilities: Onboarding new customers and helping them set up their Classcard account Regularly checking in and engaging with customers to gather feedback and improve software usability Encouraging the use of advanced features, cross-selling, and upselling features Empathise with customers’ needs and offer solutions to fulfil their needs Find innovative ways to engage customers for relationship building and reduce churn Customer interactions are a part of your everyday life - You know how to identify the customers who need the most attention, and you build solid relationships with them Handle escalations and resolve client issues, ensuring quick and effective solutions. Maintain accurate records of client interactions, feedback, and account changes using CRM tools. Qualifications: You have 1-2 years of experience in account management, preferably in SaaS or a technology company You understand technology systems and know how to navigate through them while also coaching and training your clients on them You enjoy interacting with people and are always up for new challenges You have excellent verbal and written communication skills You have worked with Excel and Google Sheets and understand the basics Detail-oriented and analytical Demonstrated ability to increase customer satisfaction About Classcard: Classcard is a robust student and class management platform trusted by over 3,250 class providers globally. It consolidates all the essential tools needed to start, run, and grow educational businesses—whether you're operating a sports academy, language school, yoga studio, or tutoring service.
We are looking for a smart, problem-solving, and detail-oriented **Billing Operations Associate** to join our team. This role is critical in ensuring seamless billing operations, revenue recognition, and compliance. If you are street-smart, analytical, and thrive in solving challenges while maintaining great customer relationships, wed love to have you on board! **Key Responsibilities:** - Assist with daily invoicing and subscription billing tasks. - Help ensure billing records are accurate and up to date. - Support the finance team in fixing billing errors. - Work with other teams to resolve payment issues. - Review invoices and highlight any overdue payments. - Suggest simple ways to improve the billing process. - Answer basic billing-related questions from teams and customers. - Help maintain smooth payment and invoicing processes. - Assist in audit and compliance tasks as needed. **Required Skills & Qualifications:** - Basic knowledge of billing tools (e.g., Chargebee, Stripe, or Recurly) is a plus. - Understanding of basic accounting concepts. - Good problem-solving and analytical skills. - Strong communication skills and attention to detail. - Interest in learning about SaaS billing and revenue models. - Proactive, eager to learn, and able to manage tasks effectively. - **Adaptability:** Open to learning and handling different tasks as needed. - **Ownership & Accountability:** Takes responsibility for assigned work and meets deadlines. Location: Chennai, Bengaluru, Hyderabad, Kolkata, Pune, Ahmedabad, Delhi, Mumbai, Remote
About the Role: As a Customer Success Manager at Classcard , you'll play a pivotal role in ensuring our customers thrive using the platform. You'll be their guide, advocate, and trusted partner—focused on driving satisfaction, retention, and growth. We’re looking to hire a rockstar Customer Success Manager in our team to enable customer success, maintain lasting relationships, and identify upselling opportunities for our accounts. The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. This is a customer-facing role and apart from a fixed pay, it also pays out attractive performance-based incentives. Job description We’re looking to hire a rockstar Customer Success Manager in our team to enable customer success, maintain lasting relationships, and identify upselling opportunities for our accounts. The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. This is a customer-facing role and apart from a fixed pay, it also pays out attractive performance-based incentives. Responsibilities: Onboarding new customers and helping them set up their Classcard account Regularly checking in and engaging with customers to gather feedback and improve software usability Encouraging the use of advanced features, cross-selling, and upselling features Empathise with customers’ needs and offer solutions to fulfil their needs Find innovative ways to engage customers for relationship building and reduce churn Customer interactions are a part of your everyday life - You know how to identify the customers who need the most attention, and you build solid relationships with them Handle escalations and resolve client issues, ensuring quick and effective solutions. Maintain accurate records of client interactions, feedback, and account changes using CRM tools. Qualifications: You have 1-2 years of experience in account management, preferably in SaaS or a technology company You understand technology systems and know how to navigate through them while also coaching and training your clients on them You enjoy interacting with people and are always up for new challenges You have excellent verbal and written communication skills You have worked with Excel and Google Sheets and understand the basics Detail-oriented and analytical Demonstrated ability to increase customer satisfaction About Classcard: Classcard is a robust student and class management platform trusted by over 3,250 class providers globally. It consolidates all the essential tools needed to start, run, and grow educational businesses—whether you're operating a sports academy, language school, yoga studio, or tutoring service.
About the role: We are seeking a motivated and technically skilled individual to join our team as a Laravel Backend Engineer . In this role, you will play a critical part in driving product development, ensuring smooth execution from concept to launch, and building impactful features for our users. If you are passionate about writing clean, maintainable code, solving complex technical challenges, and contributing to innovative solutions, this is the perfect role for you! Key Responsibilities: Product Development: Build and maintain core backend systems for user authentication, payments, and subscriptions using PHP and Laravel , ensuring scalability for a growing SaaS platform. Design and manage APIs to power frontend, mobile apps, and third-party integrations. Take end-to-end ownership of features, from development to deployment, in a fast-paced startup environment. Code Quality & Optimization : Write clean, efficient, and maintainable code to support a reliable SaaS product. Debug and optimize existing systems to enhance performance and handle scale. Streamline backend processes and database queries for efficiency in a resource-limited environment. Team Collaboration: Work closely with the small, cross-functional team (frontend, product, and operations) to deliver customer-focused solutions. Actively contribute to discussions around product features and technical approaches. Be hands-on in solving critical issues quickly to maintain customer satisfaction. System Maintenance & Innovation: Continuously monitor and maintain secure and stable backend systems. Identify opportunities to enhance system capabilities or improve processes. Experiment with and adopt new tools or technologies that can accelerate product innovation. Required Qualifications: Experience: 1-2 years of backend development experience, preferably in a SaaS startup or small team environment. Proven track record of delivering impactful features in a lean setup. Technical Skills: Proficiency in PHP and Laravel for backend development. Strong knowledge of MySQL for managing complex databases. Hands-on experience with building and managing APIs for scalable applications. Bonus: Familiarity with tools like Redis , Docker , or cloud platforms (e.g., AWS, DigitalOcean). Mindset: Startup mentality: adaptable, proactive, and willing to take ownership of tasks. Customer-focused approach with a strong problem-solving mindset. Collaborative team player who thrives in a small, fast-paced environment. About Classcard: Classcard is a robust student and class management platform trusted by over 3,250 class providers globally. It consolidates all the essential tools needed to start, run, and grow educational businesses—whether you're operating a sports academy, language school, yoga studio, or tutoring service.