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2.0 - 3.0 years
3 - 5 Lacs
gurugram
Work from Office
Job Title: Operations Service Relationship Manager (Insurance) Department : Operations / Client Services Location : Mumbai- Andheri Reports To : Head of Operations / Regional Service Delivery Manager Job Summary: We are seeking a client-focused and detail-oriented Operations Service Relationship Manager (RM) to oversee post-sales service operations and relationship management for insurance clients. The RM will be responsible for ensuring smooth execution of policy servicing, claims coordination, and customer experience management by working closely with internal teams and external partners. Key Responsibilities: Client Relationship & Servicing - Act as the key operations contact for corporat...
Posted 3 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
pune, mumbai (all areas)
Work from Office
Role & responsibilities: Opening with a leading Global Insurance Brokerage Company for their office in Mumbai & Pune Strong foundational and applied experience in U.S. and Canada-based General Liability, Cyber Liability, and EPL Client-facing exposure, with proven communication skills and service awareness A history of managing claims through a variety of cycles, from intake to complex resolution Understanding of jurisdictional nuances, including comparative negligence, statutory guidelines, and claims with layered liability High aptitude for self-sourcing answers, initiating critical conversations, and displaying resourcefulness Experience negotiating with carriers and an awareness of claim...
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Manage claims from receipt to settlement, ensuring timely processing and quality delivery. Coordinate with internal teams (e.g., underwriting, customer service) and external parties (e.g., brokers, agents) for smooth claim handling. Conduct thorough investigations into claims, gathering relevant information and evidence to support decisions. Ensure compliance with regulatory requirements and company policies throughout the claims process. Maintain accurate records of all interactions related to claims management.
Posted 4 months ago
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