Claims Executive

Job Title: Claims Executive
Location: Thane (W)
Experience: 0–1 Year
Department: Operations

Key Responsibilities:

• Handle and process claims related to shipments, returns, damages, or missing items across multiple marketplaces (Amazon, Flipkart, Myntra, etc.).
• Verify and validate claim details using order and shipment data.
• Coordinate with internal teams, marketplaces, and vendors to ensure timely resolution.
• Maintain accurate and up-to-date claim records in Excel and internal systems.
• Prepare claim reports and trackers using Excel (including VLOOKUP, Pivot Table).
• Follow up on pending claims to ensure closure within defined timelines.
• Identify claim trends and provide inputs for process improvements.

Requirements:

• HSC or Bachelor’s degree in Commerce, Business Administration, or related field.
• 0–1 year of experience in claims, operations, or data management (freshers with strong Excel skills are welcome).
• Proficient in MS Excel (VLOOKUP, Pivot Tables, basic formulas, and data analysis).
• Strong attention to detail and problem-solving skills.
• Ability to multitask and work under deadlines.

Preferred Skills:

• Knowledge of e-commerce marketplaces (Amazon, Flipkart, Myntra, etc.).
• Basic understanding of supply chain and order fulfilment processes.
• Experience with ERP or order management systems (preferred, not mandatory).

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

• Do you have experience in ecommerce ?
• Do you have experience in claims management?
• Do you have your hands on VLOOKUP, Pivot Table?

Work Location: In person