Citrix Administrator 3

Role & responsibilities

Design and Implementation:

• Architect and deploy advanced Citrix environments, including Citrix Virtual Apps and VDI, Citrix ADC (NetScaler), Citrix Store Front and Citrix Cloud solutions.
• Lead infrastructure upgrades, migrations (Virtual Machine Migration from VMWare to Citrix Xen Server), and performance tuning projects.
• Develop and implement high-availability and disaster recovery solutions for Citrix environments.

Maintenance and Support: o Perform advanced troubleshooting and resolve escalated issues related to Citrix infrastructure, virtualization, and user environments.

o Monitor Citrix environments to ensure optimal performance, availability, and security.

o Analyze logs and metrics to identify and proactively address potential issues. User Management:

• Administer user profiles, policies, and access controls.
• Optimize user experience through advanced configuration and tuning of Citrix profiles, policies, and workspace environments.

Collaboration:

o Work closely with cross-functional teams, including network, storage, and security teams, to ensure seamless integration and operation of Citrix environments.

• Provide technical leadership and mentoring to junior engineers.

Documentation and Reporting:

• Create and maintain detailed documentation for infrastructure design, configurations, and processes.
• Generate regular performance and incident reports for management and stakeholders.

Preferred candidate profile

Certifications:

Citrix Certified Professional - Virtualization (CCP-V) or Citrix Certified Expert - Virtualization (CCE-V). Relevant Microsoft, VMware, or networking certifications.

• Experience: 8+ years of experience in IT infrastructure with at least 5 years dedicated to Citrix engineering at an advanced level. Proven track record in large-scale Citrix implementations and optimizations.

• Work Conditions Availability of on-call support for critical incidents. Flexibility to work during off-hours or weekends when required Client Service:

• Provide outstanding client service, responding promptly and professionally across communication channels.

• Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs

Shift timing and working hours:

• Night shifts /EST

• Monday to Friday Fixed working days