Cisco & SBC

You should have 8-10+ years of hands-on experience in Cisco Call Manager, CUBE, Voice gateways, and Unity Connection, Session Manager Edition. You should also possess hands-on experience with Webex calling and Webex Contact Centre. It is important that you have experience in the design and implementation of Voice infrastructure. Additionally, you should have hands-on experience with Session Border Controllers such as AudioCodes, Ribbon/PSX, and Oracle, as well as expertise in SIP. Familiarity with Cisco C series and B series servers, along with Esxi 5.x, 6.x, 7.x, is required. A clear understanding of Telecom infrastructure protocols like ISDN and analog signaling is essential. Knowledge about UCCX historical & online reporting is also expected. Understanding of Microsoft Teams Enterprise Voice is necessary, and it would be beneficial to have hands-on experience with MS Teams. The following certifications are preferred: CCIE, MS Teams, Ribbon/AudioCodes/Oracle ACME. Key technologies you should be proficient in include CUCM, Cisco Unity Connection, CUBE, Microsoft Teams Enterprise Voice, Session Border Controllers AudioCodes, Sonus/Ribbon, Oracle, SIP, ISDN, SIP Troubleshooting, and basic understanding of Network LAN/WAN, routing, and switching. In addition to technical skills, you should have good communication skills and the ability to provide a single point of contact for the reporting and tracking of network voice problems. You should be capable of handling multiple stakeholders, taking responsibility, and being accountable for assigned projects.,