28 Webex Calling Jobs

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds most successful Fortune 500 and Fortune 1000 companies. The Sr. Cisco Solutions Engineer supports implementation, configuration, and operations of Cisco UC and Collaboration solutions, focusing on day-to-day support and solution enhancements. The role requires continuous learning of collaboration technologi...

Key Responsibilities: Work in rotational shifts to support operations. Provide technical support for Cisco Webex Voice solutions. Provide technical support for Microsoft Teams Room (MTR) devices and AV components. Troubleshoot and resolve basic to medium-level issues related to Cisco Webex Voice solutions. Troubleshoot and resolve basic to medium-level issues related to Microsoft Teams Room devices. Administer Cisco Webex Voice systems for day-to-day operations. Update technical documentation, including network diagrams and configurations. Provide training and assistance to the Level 1 support team when required. Stay updated with industry trends and technologies related to Cisco Webex Voice...

As a Senior Collaboration Consultant at Konverge Technologies, you will be responsible for delivering high-quality, enterprise-level collaboration solutions that meet clients" business needs. Your role will focus on designing, deploying, and troubleshooting collaboration systems, with a specific emphasis on WebEx, CUCM, Cisco Telepresence, and other Cisco collaboration technologies. Your experience and expertise in the collaboration space will play a crucial role in shaping the success of clients" communication systems. Key Responsibilities: - Design and implement collaboration solutions for enterprise clients, such as WebEx Calling, CUCM, and Contact Center solutions. - Lead the deployment ...

Description Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds most successful Fortune 500 and Fortune 1000 companies. We are seeking an experienced Cisco Collaboration Specialist with expertise in Webex Calling, Webex Contact Center, Cisco Meeting Server (CMS), CUBE, CUCM, and other Cisco Collaboration technologies. Skills The ideal candidate will possess ...

Job Description and Responsibilities - Work in rotational shifts. Provide technical support for Cisco Webex Voice solutions. Provide technical support for MTR devices AV support. Troubleshoot and resolve basic to medium level issues related to Cisco Webex Voice solutions. Troubleshoot and resolve basic to medium level issues related to Microsoft Teams Room devices. Administrate Cisco Webex Voice to support ongoing Operations. Update technical documentation, including network diagrams and configurations. Provide training and support for the Level 1 Team as needed. Keep up to date with the latest trends and technologies in Cisco Webex Voice. Work with other teams such as network engineers, sec...

Required Skills & Qualifications: Proven experience in demand management or project coordination within Telephony domains (specifically Webex Calling and/or RingCentral). Excellent communication and stakeholder management abilities, both internal and external. Strong organizational and prioritization skills. Proficiency in tracking and reporting on multiple concurrent demands. Ability to work effectively in cross-functional and geographically distributed teams. Familiarity with project management methodologies and tools. Key Responsibilities: DMND Lifecycle Management: Oversee technical integration/migration projects for Telephony Scope (Webex Calling & RingCentral) throughout the entire DMN...

As a Senior Cisco Engineer UCCE, you will be responsible for the following key responsibilities: - Performing break/fix, moves, adds, and changes for telephony equipment and adjuncts with 8 years of experience - Supporting Cisco solutions with 5 years of experience, including Cisco Call Manager, UCCE/UCCX, Cisco Voice Portal, Unified Messaging, Voice Gateways, CUBE, Webex Calling, and Contact Center - Proficiency in ICM, UCCX Scripting - Utilizing an automated ticketing system with 2 years of experience - Supporting Cisco hardware and software for 5 years - Demonstrating strong computer skills and excellent knowledge of general business applications like MS Word and Excel - Exhibiting excell...

Role : Senior Cisco Engineer UCCE Experience : 8+ years Location : Hyderabad, Vizag, Remote. Key Responsibilities 8 years experience performing break/fix, moves, adds, and changes for telephony equipment and adjuncts 5 years experience supporting Cisco solutions Cisco examples : Cisco Call Manager, UCCE/UCCX, Cisco Voice Portal, Unified Messaging, Voice Gateways, CUBE, Webex Calling and Contact Center ICM, UCCX Scripting 2 years experience using an automated ticketing system 5 years experience supporting Cisco hardware and software Must possess strong computer skills and excellent working knowledge of general business applications Including MS Word and Excel Must possess excellent oral and w...

As a Senior Collaboration Consultant at Konverge Technologies, your role will involve delivering high-quality, enterprise-level collaboration solutions that align with clients" business requirements. You will focus on designing, deploying, and troubleshooting various collaboration systems, particularly emphasizing WebEx, CUCM, Cisco Telepresence, and other Cisco collaboration technologies. **Key Responsibilities:** - Design and implement collaboration solutions for enterprise clients, such as WebEx Calling, CUCM, and Contact Center solutions. - Lead the deployment and integration of Cisco Telepresence, Expressway C&E, and Voice Gateway SIP/MGCP. - Collaborate with project teams to develop HL...

As a Diagnostic Engineer III at our company, you will be responsible for identifying and resolving complex telephony and technology issues. Your role will involve collaborating with customers, vendors, and contractors to provide expert technical solutions, ensuring satisfactory resolution, reporting findings, tracking progress, and managing workload to meet defined Service Level Objectives. You will need to demonstrate high standards of conduct, ethics, judgment, independence, discretion, and develop positive working relationships with internal and external customers. Key Responsibilities: - Collaborate and consult with customers, vendors, and contractors to provide expert technical solution...

Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents and is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Col...

As a digital technology company specializing in digital transformation and consulting services, you will be part of a vibrant team at Netoyed with expertise in various sectors like telecommunications, healthcare, banking and finance, and education. Your role will involve delivering cutting-edge digital platforms and products to supercharge businesses across different locations. Key Responsibilities: - Possess 8+ years of hands-on experience with Cisco UC solutions, including Cisco Unified Communications Manager (CUCM), Unity Connection, and IM & Presence (IM&P). - Demonstrate a strong expertise with Webex and Microsoft Teams Phone systems. - Showcase proven ability in troubleshooting voice a...

Job Summary: We are seeking a skilled Network Engineer Voice with 5 to 8 years of hands-on experience in enterprise voice and collaboration technologies. The ideal candidate will be responsible for the design, implementation, support, and optimization of unified communication solutions across platforms including MS Teams, WebEx Calling, Zoom, RingCentral, and Cisco voice infrastructure. You will work closely with cross-functional teams to deliver a seamless collaboration experience and support day-to-day operations in a dynamic environment. Key Responsibilities: Deploy, configure, and support enterprise voice and video solutions across platforms like: MS Teams (Voice/Calling) WebEx Calling W...

Hybrid in Hyderabad, India Permanent position fulltime ?30 LPA + benefits Job Description The Diagnostic Engineer III plays a key role in troubleshooting and resolving advanced telephony and related technology issues. This position involves working closely with clients, vendors, and partners to deliver expert technical support in a dynamic environment. The engineer is responsible for tracking incidents, documenting communications, and ensuring timely resolution of technical problems. Maintaining high ethical standards, professionalism, and strong relationships with both internal and external stakeholders is essential. The role also requires effective workload management to meet service targe...

Job Description and Responsibilities - Work in rotational shifts. Provide technical support for Cisco Webex Voice solutions. Provide technical support for MTR devices AV support. Troubleshoot and resolve basic to medium level issues related to Cisco Webex Voice solutions. Troubleshoot and resolve basic to medium level issues related to Microsoft Teams Room devices. Administrate Cisco Webex Voice to support ongoing Operations. Update technical documentation, including network diagrams and configurations. Provide training and support for the Level 1 Team as needed. Keep up to date with the latest trends and technologies in Cisco Webex Voice. Work with other teams such as network engineers, sec...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Collaboration Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to NTT clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are a...

Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents and is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Col...

About the Role: Work closely with engineering, product, and leadership teams to manage incident escalations effectively. Experience with tools like Splunk, Grafana, JIRA, or ServiceNow is a plus. Attend post-incident reviews and help document root causes and next steps. Communicate clearly with business teams before, during, and after incidents. Act as the main contact for incidents and keep all stakeholders updated. Help prevent repeat issues by working with engineering and development teams. Partner with technical teams to investigate and document the causes of system failures and drive improvements. Minimum Requirements: Good understanding of tools like Cisco Webex Meetings, Webex Contact...

As an experienced Cisco Collaboration Engineer, you will be responsible for designing, implementing, supporting, and optimizing enterprise collaboration solutions using the Cisco Collaboration suite. Your focus will be on maintaining voice, video, messaging, and contact center systems with high availability, security, and user experience in mind. **Key Responsibilities:** - Design, deploy, and manage Cisco Unified Communications solutions including: - Cisco Unified Communications Manager (CUCM) - Cisco Unity Connection - IM & Presence - Cisco Webex Suite (Meetings, Calling, Messaging) - Cisco Expressway (MRA) - Support Webex Calling (UCM Cloud or Dedicated Instance) integrations and troubles...

As a Diagnostic Engineer III in a fast-paced and demanding environment, you will be responsible for identifying and resolving complex telephony and technology issues. Your main duties will involve collaborating with customers, vendors, and contractors to provide expert technical solutions, ensuring satisfactory resolution of customer issues, reporting findings, tracking progress, and documenting communications within the incident management system. You will manage your workload to meet defined Service Level Objectives and maintain high standards of conduct, ethics, judgment, independence, and discretion. Building positive relationships with internal and external customers is also a key aspec...

You should have 8-10+ years of hands-on experience in Cisco Call Manager, CUBE, Voice gateways, and Unity Connection, Session Manager Edition. You should also possess hands-on experience with Webex calling and Webex Contact Centre. It is important that you have experience in the design and implementation of Voice infrastructure. Additionally, you should have hands-on experience with Session Border Controllers such as AudioCodes, Ribbon/PSX, and Oracle, as well as expertise in SIP. Familiarity with Cisco C series and B series servers, along with Esxi 5.x, 6.x, 7.x, is required. A clear understanding of Telecom infrastructure protocols like ISDN and analog signaling is essential. Knowledge abo...

Job Description: Job Seekers must meet the minimum requirements outlined. Use the comments section on the Job Seeker profile to document how each meet or exceed these requirements: Minimum Requirements: 1. Broad understanding of Cisco Webex Meetings, Webex Contact Center, Webex Calling, AWS, and system architectures. 2. Ability to analyze logs, dashboards, and monitoring tools to diagnose and resolve issues efficiently. 3. Strong documentation, trend analysis, and incident tracking abilities. Desired Skills: 1. Proactive and results-driven mindset with strong communication and leadership skills. 2. Hands-on experience with incident management tools like JIRA, PagerDuty, and ServiceNow. Addit...

As a skilled professional with 5 to 8 years of experience in supporting Cisco Unified Communications platforms, you will be responsible for ensuring the high availability and seamless call control across enterprise networks. Your primary duties will include: Working in a 24x7 environment to support Cisco Unified Communications (UC) platforms such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Expressway C & E, and Cisco Unified Border Element (CUBE). Managing Webex Calling Multi-Tenant environments via Webex Control Hub, including number management, location-based routing, PSTN integration, and emergency call configurations. Handling operations related to user ...

The primary role of the UC Engineering Consultant at Miratech is to provide architectural and infrastructure support to the management and infrastructure team. As a technical individual, you are expected to possess a wide range of skills and experience in various technologies beyond Unified Communications. You will be an integral part of the team responsible for designing, developing, delivering, and enhancing Unified Communications System platforms. Your responsibilities will include the design, selection, implementation, integration, management, user experience, and retirement of Collaboration and Communication technology. Collaboration with the IT team and business partners is essential t...

The Network & Telecom Engineer will be responsible for implementing, monitoring, and maintaining all company networks and telephony configurations. You will work with a wide area network (WAN) consisting of 106 sites across the United States, Canada, Mexico, and India using Fortinet SDWAN design. The company has migrated the Cisco phone system to the Cisco Cloud, utilizing Webex Calling and Webex Contact Center. You will collaborate with a 3rd party managed services organization for support. You should be results-driven and self-motivated to manage multiple tasks, projects, and workload. Strong verbal and written communication skills are required to support production facilities, warehouses,...