Cisco Identity Services Engine (ISE) Professional

Design and Implementation:

• Participate in the design and architecture of Cisco ISE deployments based on business requirements.
• Implement and configure Cisco ISE components, including policy sets, network access policies, and integration with other systems.

Advanced Troubleshooting and Support:

• Serve as an escalation point for L1 Operations Engineers to troubleshoot complex issues related to Cisco ISE.
• Analyze logs, packet captures, and system behavior to identify root causes of problems and implement solutions.

• Monitor and optimize the performance of Cisco ISE infrastructure to ensure scalability and reliability.
• Implement performance tuning and capacity planning activities for Cisco ISE deployments.

Security and Compliance:

• Implement and enforce security policies and controls within Cisco ISE to meet compliance requirements (e.g., PCI DSS, GDPR).
• Conduct security assessments and audits on Cisco ISE configurations.

Integration and Automation:

• Integrate Cisco ISE with other security and network infrastructure components (e.g., firewalls, SIEMs) for comprehensive security posture.
• Develop automation scripts and workflows to streamline Cisco ISE operations and maintenance tasks.

Change Management and Upgrades:

• Plan and execute changes, upgrades, and migrations for Cisco ISE deployments in coordination with change management processes.
• Apply patches and updates to Cisco ISE software and related components.

Documentation and Training:

• Maintain detailed documentation of Cisco ISE configurations, procedures, and troubleshooting steps.
• Provide training and mentorship to junior team members on Cisco ISE technologies and best practices.
• Incident Response and Root Cause Analysis:
• Lead incident response efforts for critical issues impacting Cisco ISE operations.
• Conduct root cause analysis (RCA) for major incidents and implement corrective actions to prevent recurrence.

Collaboration and Stakeholder Management:

• Collaborate with cross-functional teams including network engineers, security analysts, and system administrators.
• Communicate