Chief Technology Officer

Industry: Hospitality / Restaurant Chain

Reports To: CEO / Managing Director/ Founders

Salary Range

?40,000 ?50,000 per month

Only apply if you are comfortable with the above salary range.

Role Overview

The Chief Technology Officer (CTO) will lead the overall technology vision and execution across our restaurant chain. This role focuses on leveraging technology to enhance guest experience, improve operational efficiency, enable data-driven decision-making, and support scalable growth across multiple outlets.

Key Responsibilities

Technology Strategy & Leadership

Define and execute the technology roadmap aligned with business objectives

Lead digital transformation initiatives across restaurants and corporate functions

Evaluate and implement emerging technologies relevant to the hospitality industry

Restaurant Operations Technology

Oversee POS systems (Pet pooja), kitchen display systems (KDS), inventory, and supply-chain tools

Ensure seamless integration between POS, online ordering, delivery aggregators (Swiggy, Zomato), and CRM systems

Improve speed, accuracy, and reliability of in-store and back-of-house operations

Digital & Customer Experience

Own technology platforms for online ordering, mobile apps, loyalty programs, and payment systems

Manage integrations and performance of Swiggy and Zomato online aggregators

Use data insights to enhance customer personalization, retention, and engagement

Ensure high uptime and performance of all customer-facing platforms

Data & Analytics

Build dashboards and reports for sales, inventory, labor, and customer analytics

Enable data-driven decisions for pricing, menu optimization, and expansion planning

Ensure data accuracy, consistency, and governance across systems

Cybersecurity & Compliance

Ensure data security, PCI compliance, and protection of customer information

Manage system access controls, backups, disaster recovery, and risk mitigation

Team & Vendor Management

Build and manage internal tech teams or coordinate with external vendors and partners

Manage technology budgets, contracts, and vendor negotiations

Ensure timely delivery of technology projects across all locations

Current Systems in Use

Zoho Books

HRONE

Biomax (Biometric Attendance Machine)

IDS Next (Hotel Project)

Petpooja (POS System)

Swiggy & Zomato (Online Food Aggregators)