Chief Operating Officer (COO)

1. Operations & Execution:

· Oversee daily operations across all departments

· Ensure smooth execution of projects, services, and deliverables

· Establish and enforce operational policies and SOPs

2. Strategy Implementation:

· Convert company goals and strategy into operational plans

· Monitor execution timelines and performance

· Support business growth and expansion initiatives

3. Process Improvement & Cost Control:

· Identify inefficiencies and improve workflows

· Optimize costs without compromising quality

· Implement systems, automation, and best practices

4. Team Leadership & Management:

· Lead department heads and operations teams

· Set performance goals and KPIs

· Support hiring, training, and performance evaluation

5. Financial Oversight:

· Work with finance team on budgeting and expense control

· Monitor operational profitability and margins

· Ensure efficient utilization of resources

6. Cross-Functional Coordination:

· Act as a bridge between operations, sales, finance, HR, and vendors

· Resolve inter-department issues promptly

· Ensure alignment across teams

7. Compliance & Risk Management:

· Ensure compliance with legal, safety, and regulatory requirements

· Identify operational risks and implement mitigation plans

8. Customer & Service Excellence:

· Ensure timely delivery and quality standards

· Improve customer satisfaction through operational excellence

9. Leadership Support:

· Act as second-in-command to the CEO

· Represent the company in meetings when required

Job Types: Full-time, Permanent

Pay: From ₹70,000.00 per month

Work Location: In person