1. Operations & Execution: · Oversee daily operations across all departments · Ensure smooth execution of projects, services, and deliverables · Establish and enforce operational policies and SOPs 2. Strategy Implementation: · Convert company goals and strategy into operational plans · Monitor execution timelines and performance · Support business growth and expansion initiatives 3. Process Improvement & Cost Control: · Identify inefficiencies and improve workflows · Optimize costs without compromising quality · Implement systems, automation, and best practices 4. Team Leadership & Management: · Lead department heads and operations teams · Set performance goals and KPIs · Support hiring, training, and performance evaluation 5. Financial Oversight: · Work with finance team on budgeting and expense control · Monitor operational profitability and margins · Ensure efficient utilization of resources 6. Cross-Functional Coordination: · Act as a bridge between operations, sales, finance, HR, and vendors · Resolve inter-department issues promptly · Ensure alignment across teams 7. Compliance & Risk Management: · Ensure compliance with legal, safety, and regulatory requirements · Identify operational risks and implement mitigation plans 8. Customer & Service Excellence: · Ensure timely delivery and quality standards · Improve customer satisfaction through operational excellence 9. Leadership Support: · Act as second-in-command to the CEO · Represent the company in meetings when required Job Types: Full-time, Permanent Pay: From ₹70,000.00 per month Work Location: In person