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Chat Support(International Process)

0 - 1 years

1 - 2 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation

Job Location           :

Shift

Eligible only for 2024, 2023, 2022


Role & responsibilities


  • Proven customer service experience, preferably in a logistics or technology company.
  • Confidence and assertiveness to handle customer inquiries and situations with professionalism and poise.
  • Ability to adapt quickly to process or customer needs changes in a dynamic work environment.
  • Eagerness to learn new tools, systems, and processes to improve performance and service delivery.
  • Natural curiosity to dig deeper and solve challenges, combined with a strong analytical mindset.
  • Exceptional written and verbal communication skills, with the ability to effectively engage and connect with diverse customer personalities.
  • Strong troubleshooting skills and the ability to think critically under pressure.
  • Comfortable working in a fast-paced environment with the ability to adapt to rapidly changing priorities and requirements.
  • High level of proactivity and ability to navigate uncertainty and ambiguity with ease.
  • Flexibility to work a schedule comprised of non-standard shifts, including evenings and weekends.

Preferred candidate profile

  • Fresher are eligible
  • Graduation is must
  • Flexible to work in night shift

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Movate Technologies
Movate Technologies

Information Technology and Services

Fayetteville

501-1000 Employees

113 Jobs

    Key People

  • Krish Muralidharan

    CEO
  • Meera Kumar

    Chief Operating Officer

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