Chat Support Executive / Customer service role

Company Name : Albeli Fashions
Company Website: www.albeli.co
Location: C 14/175, Plot No. 11-12, Amar Nagar, Sonia, Sigra, Varanasi, Uttar Pradesh, India-221010, Landmark-Near Bharat Medical Store
Work Days: Monday to Saturday , 10:00 AM to 8:00 PM
Salary: INR 10,000 - 12,000

Role: Chat Support / Customer service Executive

Job Description

Responsibilities:
● Handle incoming sales and purchase inquiries for sarees on WhatsApp.● Respond to customer queries promptly and in fluent English or Telegu● Share product images, details, prices etc● Follow up with potential buyers and ensure smooth order conversion.● Coordinate with dispatch/logistics team for delivery updates.● Maintain records of chats, leads, and daily customer interactions.Requirements:
● Excellent written communication in English or Telegu● Quick response time and proactive customer handling.● Basic knowledge of saree types and fabric (preferred).● Prior experience in online sales/chat support is a plus.

If you can speak in Telugu it is a plus, but not mandatory.

Preferred Background (Freshers Welcome):

• Aviation / Cabin Crew
• Mass Communication
• Fashion Design
• Diploma in Computers
• Arena Multimedia Courses
• Photography

Job Type: Full-Time
Experience: Freshers & Experienced both can apply
Upload your CV here OR WhatsApp us on 9112344277 with your updated CV

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

• Day shift

Application Question(s):

• Are you ok with Job location - C 14/175, Plot No 11-12, Amar Nagar Colony,

Sonia Road, Sigra, Near Bharat Medical,
Varanasi, 221001, UP, India

• Are you ok with Job timings - Mon - Sat - 10am - 8pm

Work Location: In person