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Jobs in Vasai West, Vasai
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Krishna Sports
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Chat Process Executive

Chat Process Executive

Krishna Sports

2 - 31 years

1 - 2 Lacs

Vasai West, Vasai

Posted:2 days ago| Platform: Apna logo

Apply

Skills Required

chat communication support sizing processing dispatch service writing excel engagement

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: We are looking for a football enthusiast with excellent chat communication skills and a strong understanding of football merchandise, especially club jerseys and related products. The ideal candidate will assist customers via online chat, help them select the right products, and support the online sales process. Key Responsibilities: Assist customers via online chat, WhatsApp, or social media with queries about football merchandise Recommend products such as official club jerseys, football shoes, kits, and accessories Stay updated with latest team kits, player editions, club launches, and trends Provide sizing guidance, delivery info, and order status updates Coordinate with the operations team for order processing and dispatch Maintain records of customer interactions and feedback Help increase online sales through excellent customer service and product knowledge Requirements: Passion for football and solid knowledge of football clubs, kits, and fan gear Good English writing skills and ability to chat clearly and quickly Experience in e-commerce, chat support, or social media sales is a plus Basic computer knowledge (Excel, chat platforms, order systems) Friendly, patient, and enthusiastic communication style Ability to work evening or weekend shifts (based on match or demand timings) Benefits: Fixed salary + incentives (based on sales) Work with a brand loved by football fans Employee discounts on football merchandise Growth opportunities in sports retail and online customer engagement

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WhatsApp Chat Process Executive

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Chat Process Executive

Vasai West, Vasai

2.0 - 31.0 yrs

INR 1 - 2 Lacs

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Chat Process Executive