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Gurukrupa Enterprises
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Chat Process Executive

Chat Process Executive

Gurukrupa Enterprises

0 - 31 years

2 - 4 Lacs

hyderabad

Posted:2 days ago| Platform: Apna logo

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Skills Required

chat support typing communication resolve service training development

Work Mode

On-site

Job Type

Full Time

Job Description

About the Role We are looking for a customer-focused and quick-responding Chat Process Executive to manage online customer interactions through chat support. The ideal candidate should have good typing speed, clear communication, and the ability to resolve queries efficiently. Key Responsibilities Handle customer queries through live chat in a professional and timely manner Provide accurate information regarding products/services Maintain records of customer interactions and update internal systems Resolve issues by coordinating with relevant departments when required Follow communication guidelines and ensure high-quality support Meet daily/weekly targets related to response time, accuracy, and customer satisfaction Required Skills Good written English communication Fast and accurate typing skills Basic understanding of customer service concepts Ability to multitask and work in a fast-paced environment Problem-solving mindset with a positive attitude Educational QualificationHSC/Graduate in any discipline Benefits Training and development opportunities Shift allowances (if applicable) Growth-oriented work environment

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Chat Process Executive