Chat Associate

0 - 2 years

3 Lacs

Posted:3 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Chat Process Executive – Mohali
Company: Digital Dots

Location: Mumbai (On-site)
Job Type: Full-time

Job Description:
We are looking for Chat Process Executives to manage client queries via chat. Candidates should have good typing speed, communication skills, and basic computer knowledge. Prior experience in BPO or customer support will be a plus.

Key Responsibilities:

  • Respond to customer queries via live chat
  • Maintain accurate records of interactions
  • Resolve issues or escalate when needed
  • Ensure timely and professional responses

Requirements:

  • Minimum qualification: 12th pass
  • Good English typing and grammar
  • Basic computer knowledge
  • Ability to multitask and stay calm under pressure

Experience: 0–2 years (Freshers can apply)

Industry: BPO / Customer Support

Job Type: Full-time

Pay: ₹305,250.00 - ₹329,885.00 per year

Benefits:

  • Health insurance
  • Leave encashment
  • Paid sick time

Education:

  • Bachelor's (Required)

Language:

  • English (Required)

Location:

  • Mohali, Punjab (Required)

Work Location: In person

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