Chat Associate cum Admin(from delhi)

Kindly Share your cv at 9310404166-HR-Kawaljeet Kaur
Job Title: School Admin Associate (Online School ,Education Sector) with age upto 27 years

Experience Required:1-2 Years

Location: Punjbai Bagh West

Employment Type:* Full-Time

Position Title: Admin Associate (Frontend)

Position Overview:

We are seeking a dynamic and personable Admin Associate (Frontend) to act as the primary liaison between our institution and its global student-parent community. The successful candidate will possess an exceptionally pleasant demeanor, superior interpersonal skills, and the ability to communicate effectively across virtual platforms. This role is integral to ensuring a seamless and engaging experience for both students and parents, while upholding the institution’s commitment to excellence in online education.

Key Responsibilities:

Virtual Engagement:

Conduct virtual meetings and calls with students and parents to address inquiries, provide guidance, and foster a supportive online environment.

Communication Management:

Respond promptly and professionally to emails, chats, and other communication channels, ensuring clarity and professionalism in all interactions.

Information Dissemination:

Provide accurate and timely information regarding school programs, schedules, and policies to students and parents.

Feedback Collection:

Gather feedback from students and parents to identify areas for improvement and communicate insights to relevant departments.

Event Coordination:

Assist in organizing virtual events, webinars, and parent-teacher meetings, ensuring smooth execution and active participation.

Record Maintenance:

Maintain up-to-date records of student and parent interactions, ensuring confidentiality and data integrity at all times.

Qualifications & Skills:

Educational Background:

Bachelor’s degree in any discipline is required; a degree in Education, Communication, or related fields is preferred.

Experience:

Minimum of one year in a customer-facing role, preferably within an educational or virtual environment.

Communication Skills:

Exceptional verbal and written communication skills in English are required; proficiency in additional languages is considered an asset.

Technical Proficiency:

Comfortable using virtual communication platforms such as Zoom.

Interpersonal Skills:

Demonstrated ability to build rapport with diverse individuals; empathetic and patient demeanor.

Organizational Abilities:

Excellent time management and organizational skills, with strong attention to detail.

Preferred Attributes:

Outgoing Personality:

Naturally engaging and enthusiastic, with the ability to create a welcoming virtual presence.

Adaptability:

Capable of adjusting communication styles to suit various audiences and cultural contexts.

Problem-Solving:

Proactive in identifying challenges and implementing effective solutions.

Team Player:

Collaborative mindset with the ability to work effectively within a remote team environment.

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Leave encashment

Job Types: Full-time, Fresher

Pay: ₹9,256.66 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Internet reimbursement
• Leave encashment

Schedule:

• Day shift
• Morning shift
• Weekend availability

Supplemental Pay:

• Performance bonus
• Quarterly bonus

Work Location: In person

Speak with the employer
+91 9310404166Application Deadline: 27/06/2025Expected Start Date: 25/06/2025