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6.0 - 10.0 years
0 Lacs
noida, uttar pradesh
On-site
Role Overview: As a member of our team, you will be responsible for alarm analysis, operation-maintenance, troubleshooting, and change request implementation on IP nodes such as routers, switches, firewalls, load balancers, and security gateways. Your role will involve trouble ticket analysis and resolution for issues raised by customers or L2 teams. You will actively monitor ITSM ticket queues to maintain Mean Time To Resolve (MTTR) and demonstrate analytical skills such as logical thinking, problem-solving, and effective task handling. Key Responsibilities: - Identify the root cause of incidents categorized as P0, P1, P2, P3, or P4, and recommend appropriate resolution actions, including R...
Posted 3 weeks ago
6.0 - 10.0 years
0 Lacs
noida, uttar pradesh
On-site
Join our Team This role is responsible for alarm analysis, operation-maintenance, troubleshooting & change request implementation on IP nodes (like routers, switches, firewalls, load balancers, and security gateways etc). You will also be responsible for trouble ticket analysis and resolution of trouble tickets raised by customers/L2 teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. You will actively supervise ITSM ticket queues to maintain MTTR. Analytical skills like logical thinking, problem-solving & handling assignments are mandatory. Identify the root cause of P0/P1/P2/P3/P4 incidents and recommend appropriate resolution a...
Posted 3 months ago
9.0 - 14.0 years
16 - 31 Lacs
Gurugram
Hybrid
Job Role: Professional Services Consultant (BNG/BRAS) Location: Delhi NCR (Hybrid) Experience: 8+ Years Key Skills: BNG (Broadband Network Gateway) deployment experience preferred Subscriber Management Juniper / Junos BRAS / CGNAT Responsibilities: Individual Contributor role for major network deployments and migrations. Lead technical workshops with customers, partners, and sales teams. Design and deliver high/low-level network solutions and migration plans. Support early-stage network deployments and integration. Act as project lead for large-scale implementations, coordinating delivery teams. Provide training and knowledge transfer to partners/customers. Collaborate with customer teams on...
Posted 4 months ago
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