Job
Description
You will be responsible for the following key tasks: - Greeting and attending walk-in students/parents to understand their academic needs and recommend suitable courses. - Explaining Pathfinder offerings, fee structure, faculty, and success records to convert walk-ins into admissions. - Maintaining courteous and professional communication at all times. - Calling leads generated from field activities, online inquiries, and other sources. - Counseling students/parents over the phone and scheduling appointments for walk-in counseling. - Maintaining call logs and follow-up lists using Excel or a basic CRM. - Maintaining student enquiry register and admission records. - Managing daily attendance registers, notice boards, and reception cleanliness. - Assisting in event coordination, class scheduling, and communication with faculty. - Liaising with parents and students for updates regarding class schedules, test results, and feedback. - Coordinating with the head office for admissions or materials. - Handling any other task/assignment assigned by the organization. Qualifications required for this role include: - Bachelor's Degree. - Fluency in English and Bengali/Hindi. - Minimum 2 years of experience in a similar domain. - Prior experience with student counseling, career counseling, and job counseling. - Go-getter attitude with good convincing skills. - Tech-savvy and proficient in Excel and reporting. - Good with data management and database handling. Please note that this is a full-time position with benefits including cell phone reimbursement, commuter assistance, health insurance, internet reimbursement, and Provident Fund. The work schedule is during day shifts, and the work location is in person. You will be responsible for the following key tasks: - Greeting and attending walk-in students/parents to understand their academic needs and recommend suitable courses. - Explaining Pathfinder offerings, fee structure, faculty, and success records to convert walk-ins into admissions. - Maintaining courteous and professional communication at all times. - Calling leads generated from field activities, online inquiries, and other sources. - Counseling students/parents over the phone and scheduling appointments for walk-in counseling. - Maintaining call logs and follow-up lists using Excel or a basic CRM. - Maintaining student enquiry register and admission records. - Managing daily attendance registers, notice boards, and reception cleanliness. - Assisting in event coordination, class scheduling, and communication with faculty. - Liaising with parents and students for updates regarding class schedules, test results, and feedback. - Coordinating with the head office for admissions or materials. - Handling any other task/assignment assigned by the organization. Qualifications required for this role include: - Bachelor's Degree. - Fluency in English and Bengali/Hindi. - Minimum 2 years of experience in a similar domain. - Prior experience with student counseling, career counseling, and job counseling. - Go-getter attitude with good convincing skills. - Tech-savvy and proficient in Excel and reporting. - Good with data management and database handling. Please note that this is a full-time position with benefits including cell phone reimbursement, commuter assistance, health insurance, internet reimbursement, and Provident Fund. The work schedule is during day shifts, and the work location is in person.
