Center Manager

Role & responsibilities

Operations & Facility Management

• Ensure smooth daytoday clinical operations, timely scheduling, and proper facility upkeep.
  
• Implement and refine operational standard procedures (SOPs) across hygiene, safety, and service delivery. careers-page.com+10Interview Questions+10Adzuna+10
  
• Oversee maintenance and inventory: supplies, equipment servicing, ordering, and vendor negotiations. Interview QuestionsAdzuna+1
  

Staff & Team Leadership

• Manage recruitment, induction, scheduling, performance evaluations, and professional training for therapists, frontdesk, sales staff, and support. Adzuna+1Interview Questions
  
• Hold regular meetings, set performance goals, and foster a highperformance, collaborative environment. Placement India+11Adzuna+11Joblum+11
  

Financial & Sales Management

• Create and manage clinic budgets, billing, pricing, promotional packages, and membership programs. Monitor KPIs such as revenue, expenses, and client retention. careers-page.com+11Adzuna+11Shine+11
  
• Drive sales of treatments, wellness packages, upselling and crossselling strategies. Shine
  

Client Experience & Relationship Management

• Maintain high customer service standards, oversee consultation flow, handle client inquiries and complaints sensitively. Interview Questions+1Adzuna
  
• Personalize service delivery and loyalty programs to enhance client satisfaction and retention. AdzunaShine
  

Regulatory Compliance & Quality Assurance

• Ensure adherence to healthcare regulations, licensing requirements, hygiene protocols, and audit readiness. Interview Questionscareers-page.comIndeed
  
• Monitor service quality through formal client feedback, implement continuous improvement processes. Interview QuestionsAdzunamalaysia.indeed.com
  

Marketing & Promotion

• Collaborate with marketing to plan and run campaigns, workshops, events, and social media promotions to attract new clients. Interview QuestionsShineAdzuna
  
• Execute local outreach, partnerships, and referral schemes in your market. Adzuna+1Shine
  

Strategic Planning

• Identify market trends, growth opportunities, expansion or service diversification strategies. Interview Questionscareers-page.comAdzuna
  
• Participate in higherlevel business planning and implementation. AdzunaInterview Questions
  

Reporting & Systems Management

• Use CRM or ERP systems to manage scheduling, billing, inventory and client data. Ensure accurate data entry and reporting. AdzunaIndeed
  
• Generate and analyze reports on sales, client retention, staff performance, and financials. Adzuna
  

Ideal Qualifications & Traits

• Education

  : Bachelor's degree in Business, Healthcare, Hospitality, or hospital/clinic management. Aesthetic, beauty therapy background is a plus. Interview Questions+5Adzuna+5Joblum+5

• Experience

  : 25years in wellness, skincare, haircare, beauty or healthcare clinic management. Interview Questions+4Adzuna+4Joblum+4

• Skills

  : Strong leadership, financial acumen, sales mindset, excellent communication, clientservice orientation, tech literacy (ERP/CRM, Excel, scheduling software). Adzuna

• Mindset

  : Customercentric, resultsdriven, operationally organized, with the ability to handle confidential medical/client data professionally.

Interested can share CV sheetal.k@talent21.in or connect on 9281016261