Job
Description
As an Infoscion, your primary responsibility within the Infosys consulting team is to address customer issues effectively by diagnosing problem areas, designing innovative solutions, and facilitating deployment to ensure client satisfaction. You will play a crucial role in developing proposals, contributing to solution design, planning configuration activities, conducting product demonstrations, and providing effort estimates in alignment with customer budgetary requirements. Your role will also involve leading small projects, participating in unit-level and organizational initiatives, and delivering high-quality, value-adding solutions to customers. If you believe you can assist clients in navigating their digital transformation journey, this opportunity is tailored for you. Key Responsibilities: - Drive end-to-end implementation of engagements involving Celonis, SAP, Signavio, MS Power Automate, Process Mining, AssistEdge Discover, and Pega Process Mining for various customers. - Collaborate with process owners and technical teams to understand customer goals, objectives, and requirements, translating them into technical specifications. - Plan, schedule, and manage project timelines and activities to ensure timely delivery and meet customer expectations. - Coordinate with Data Engineers to integrate process mining applications with customers" source systems and support data extraction and transformation. - Design customized process dashboards, analyses, and reports to meet customer needs. - Assist in the setup of task mining applications across customers" organizations, capture data on users" tasks, and analyze outputs to create dashboards and reports. - Present implementation results to Infosys and customer leadership and organize customer workshops. Technical Requirements: - Proficient in Celonis with a minimum of 5 years of experience in Business Process Management (BPM), Process Optimization Initiatives, Technology Consulting, or software services implementations. - Strong analytical skills with expertise in applying technology solutions to core business problems. - SAP functional knowledge in processes like P2P, O2C, AP, AR, etc., is advantageous. - Basic understanding of SQL and experience in process visualization. - Excellent communication skills both in person and in writing. - Provide mentorship to junior data engineers and promote a culture of continuous learning and improvement. Additional Responsibilities: - Develop innovative strategies and models to drive client innovation, growth, and profitability. - Proficient in software configuration management systems and stay updated on the latest technologies and industry trends. - Possess logical thinking and problem-solving skills, with the ability to collaborate effectively. - Familiarity with financial processes for different project types and pricing models. - Identify process improvement areas and recommend technology solutions. - Demonstrated client interfacing skills and experience in project and team management. Preferred Skills: - Technology->Automated Testing->Automated Testing - ALL In summary, as an Infoscion, you will play a pivotal role in delivering tailored solutions to clients, leveraging your expertise in technology, process optimization, and client engagement to drive customer satisfaction and business growth.,
