● Engaged in testing and release deployment procedures. ● Monitoring application health and conducting debugging of error logs. ● .Facilitate strong communication between the Internal team and the Bank IB team. ● Provides Disaster Recovery (DR) Drill Support to the Bank Team. ● Managing customer complaints received through Mails. ● Provide on-call support ● Respond to incoming support requests via phone, email, chat, or ticketing system. ● Diagnose and troubleshoot software, and network issues. ● Provide step-by-step guidance to users for resolving problems. ● Escalate unresolved issues to higher-level support or relevant departments. ● Document support interactions, solutions, and system changes accurately. ● Install, configure, and update software components. ● Assist with account setup, password resets, and access permissions. ● Monitor system performance and perform routine maintenance tasks. ● Educate users on best practices and provide basic training when needed. Show more Show less

Python Developer – Chatbot Platform Location: Mumbai (On-site) Experience: 1–2 years About CAW Technologies CAW Technologies specializes in AI automation, digital transformation, and custom AI-driven product engineering. Our expertise in Conversational AI, Agentic AI, and chatbot solutions helps businesses optimize operations and enhance customer engagement. We are looking for a Python Developer with strong Django experience to join our engineering team in Mumbai. You will be working on building and customizing chatbot solutions using a third-party conversational AI platform, while also interfacing directly with clients to deliver real business value. Responsibilities Design, develop, and maintain chatbot logic and integrations using Django. Build robust backend APIs and services that integrate with third-party platforms via RESTful APIs. Translate client requirements into technical implementations and lead platform configurations. Collaborate with cross-functional teams including design, frontend, and project management. Troubleshoot issues and ensure high availability of production deployments. Participate in client calls, understanding use cases, and drive tailored solutions. Requirements 1–2 years of professional experience as a Python Developer, with must-have experience in Django . Solid understanding of Django views, models, ORM, middleware, and REST framework. Experience working with external APIs (REST/webhooks) and data interchange formats like JSON. Familiarity with session handling, user auth, and secure API development. Exposure to chatbot or conversational AI platforms is a strong advantage. Basic familiarity with deploying Django apps on cloud platforms like AWS or GCP. Strong problem-solving skills and excellent verbal and written communication. Comfortable working directly with clients in a solution-oriented environment. Preferred Tools & Technologies Django, Django REST Framework Python libraries: requests , Celery (optional) PostgreSQL or MySQL, Redis (optional) Git, Postman, Docker (nice to have) Familiarity with messaging APIs (WhatsApp, Messenger) is a plus Experience or familiarity with AI productivity tools like Cursor, GitHub Copilot, or Copilot Agent Why Join Us? Work directly on client-facing projects using AI-powered chatbot platforms Use your Django expertise to drive high-impact automation solutions Be part of a rapidly growing AI company pushing the boundaries of tech Competitive compensation and growth-focused culture Interested? Apply now at careers@caw.tech Show more Show less

At CAW Tech, we are passionate about bringing innovative ideas to life and developing the first versions of SaaS products with the potential to revolutionize industries, similar to what Uber, Airbnb, and Flipkart have achieved. Our dedicated engineering team is at the forefront of creating cutting-edge products for a diverse portfolio of startups, utilizing a wide range of technologies and frameworks. This environment is ideal for inquisitive and ambitious tech enthusiasts like you. Specializing in AI automation, digital transformation, and custom AI-driven product engineering, we excel in areas such as Conversational AI, Agentic AI, and chatbot solutions. Our work plays a crucial role in helping businesses enhance operational efficiency and elevate customer engagement through the latest technological advancements. Location: Hyderabad (Hybrid) with occasional travel required to regions including the US, UK, EU, Middle East, and APAC. About the Role: We are currently looking for a dynamic and results-oriented International Sales Manager to spearhead our global business development initiatives in IT services and consulting. In this role, you will be responsible for promoting digital transformation solutions, bespoke software development, staff augmentation, and managed services to clients across key global markets. Your primary responsibilities will include developing and implementing strategic sales plans for international territories, managing the entire sales cycle from lead generation to deal closure, showcasing various IT services offerings, collaborating with internal teams to tailor solutions, fostering strong relationships with key stakeholders, representing the company at industry events, and consistently meeting or exceeding sales targets. Key Requirements: - Bachelor's degree in Business, IT, or a related field (MBA preferred). - 6-12 years of experience in B2B/enterprise sales within the IT services or technology consulting sector. - Proven success in selling to international clients, particularly in the US, UK, or MEA regions. - Profound knowledge of outsourcing models, IT consulting dynamics, and different pricing structures. - Extensive network within target industries such as Fintech, BFSI, Healthcare, Retail, or SaaS. - Exceptional communication, negotiation, and presentation skills. - Ability to work autonomously, manage multiple accounts effectively, and travel internationally when necessary. Preferred Skills: - Familiarity with RFP/RFQ processes and proposal development. - Experience with offshore/onshore delivery models. - Proficiency in cloud platforms such as AWS, Azure, GCP, and modern technology stacks. - Exposure to catering to startup, scaleup, and enterprise clients. Compensation: Competitive base salary, commission structure, and performance-based incentives. Why Join Us - Join a rapidly expanding global tech company. - Lead impactful deals with Fortune 500 companies and emerging tech firms. - Experience a culture of autonomy, flexibility, and continuous growth opportunities.,