Cash Officer

Job Title: Floor Officer – Cash Department (Retail Industry)

Location: Lunavada , Vadodara , Surat
Experience: 1–3 years
Salary Range: as per company

Job Summary

The Floor Officer – Cash Department is responsible for supervising all cash counter operations, ensuring accuracy in billing, smooth customer checkout, and adherence to company cash-handling policies. This role ensures proper functioning of the POS system, manages cashiers, and provides excellent customer service while minimizing errors and discrepancies.

Key Responsibilities

• Supervise daily operations of cash counters and ensure smooth billing process.
• Monitor and guide cashiers in handling cash, credit/debit card transactions, UPI, and other payment modes.
• Ensure accuracy in billing, returns, and exchanges as per company policies.
• Check and verify cashier opening & closing balances, deposits, and reconciliation.
• Address and resolve customer issues at the billing counter promptly and professionally.
• Train cashiers on POS system usage, customer handling, and cash-handling protocols.
• Ensure compliance with company financial and security policies.
• Coordinate with accounts/finance team for daily cash collection and deposits.
• Maintain records of cash counter activities and prepare daily/weekly reports.
• Support promotional activities by ensuring correct billing for offers and discounts.

Requirements

• Graduate in Commerce/Business Administration (preferred).
• 1–3 years of experience in cash handling, billing, or retail floor supervision.
• Strong knowledge of POS systems and retail billing procedures.
• Excellent numerical ability and attention to detail.
• Good communication and customer service skills.
• Ability to manage a team and handle high-pressure situations.

Share me your updated resume on [email protected] Or 92744 11668

Job Type: Full-time

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

• Food provided

Work Location: In person