Floor Officer

Job Description

Job Title: Floor Officer (Core / Non-Core) Location: Vadodara Department: Store Operations Reports To: Department Manager / Floor Supervisor Employment Type: Full-time / Part-time Job Summary: A Floor Officer plays a key role in ensuring smooth operations on the sales floor. Core Floor Officers are directly involved in sales, customer service, and product knowledge, while Non-Core Floor Officers support operational tasks such as replenishment, housekeeping, and stock movement. Both roles contribute to an organized, customer-friendly shopping environment. Key Responsibilities:Core Floor Officer Responsibilities: Greet and assist customers on the sales floor Provide product information and recommend items based on customer needs Ensure merchandise is well-stocked, displayed, and tagged correctly Achieve personal and departmental sales targets Assist with in-store promotions and marketing activities Handle customer queries and escalate issues when necessary Maintain a clean, safe, and organized sales area Non-Core Floor Officer Responsibilities: Assist in receiving and unpacking deliveries Replenish shelves and organize backroom stock Maintain store cleanliness, including aisles and fitting rooms Help with security checks (e.g., identifying misplaced or damaged goods) Support store opening and closing procedures Coordinate with other departments (e.g., cashier, inventory) Qualifications & Skills: High school diploma or equivalent (Bachelor’s degree is a plus) Previous experience in retail or customer service preferred Good communication and interpersonal skills Physical stamina for standing, lifting, and moving stock Team player with attention to detail Flexibility to work shifts, weekends, and holidays Preferred Attributes: Familiarity with POS systems and retail software Basic inventory or merchandising knowledge Ability to work in a fast-paced, high-traffic environment Please send your updated resume on 92744 11668 or [email protected] Job Types: Full-time, Permanent, Fresher Pay: Up to ₹16,000.00 per month Supplemental Pay: Yearly bonus Work Location: In person