Career Pathway Support Executive

Job Description

Job Title: Career Pathway Support Executive Location: Onsite (Sattva Global City Bangalore) Type: Full-time Responsibilities: · Conduct one-on-one career pathway consultations with prospective students. · Guide students through the program selection process, answering questions about courses, fees, and career prospects. · Follow up with leads via calls, WhatsApp, and email to ensure continuous engagement. · Document all interactions in the CRM system for efficient tracking and follow-up. · Meet conversion quotas for student applications and enrollments. · Provide valuable feedback on common student concerns and share insights with the team. · Help students define and refine their career goals, providing advice on program selection, skill-building, and career planning. · Collaborate with other team members and departments to ensure seamless handovers from initial inquiries to full application processing. Requirements: · 1-2 years of counseling, sales, or customer service experience. · Excellent verbal and written communication skills. · Strong ability to explain complex information simply and clearly. · Goal-oriented mindset with a focus on conversions and achieving targets. · Comfortable with technology and CRM systems. · Knowledge of the Indian higher education landscape and programs. · Empathetic approach to student concerns and career path decisions. Key Performance Metrics: · Individual conversion rate (from initial inquiry to application). · Call booking rate (successful engagements with leads). · Student satisfaction ratings (feedback on consultations and overall experience). · Follow-up effectiveness (engagement and conversion success from follow-up efforts). Right candidates drop your resumes at archana@activeedu.com/ contact at 8431911131 Job Type: Full-time Pay: ₹23,000.00 - ₹30,000.00 per month Benefits: Food provided Schedule: Day shift Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Experience: two: 1 year (Required) Language: English (Required) Location: Bangalore, Karnataka (Required) Work Location: In person Speak with the employer +91 8431911131