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CADD Centre Thiruvalla
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Career Counsellor

Career Counsellor

CADD Centre Thiruvalla

0 years

|

2 - 3 Lacs

tiruvalla kerala

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

microsoft excel customer service microsoft office master's degree bachelor's degree business administration in-person mba communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Course Counsellor

Location: Thiruvalla
Qualification: B.Tech (any stream) / BBA / MBA
Contact Number: 8921026455

Job Responsibilities

Handle walk-in enquiries at the Centre and maintain a professional, welcoming environment.
Attend to telephonic prospects and record details accurately in the enquiry register.
Counsel walk-in candidates and ensure conversions according to the targeted enrollments.
Provide complete and clear information regarding the various courses offered.
Convert walk-in enquiries into confirmed registrations.
Coordinate with students and parents for batch start dates and other key updates.
Maintain regular interaction with students and parents to ensure satisfaction and smooth communication.
Clarify doubts and address concerns of students and parents.
Monitor class schedules and ensure smooth functioning of daily classes.
Focus on customer satisfaction, retention, and achieving productive outcomes.

Desired Skills Set / Candidate Profile

Excellent communication skills (both verbal and written).
Highly self-motivated, proactive, and capable of working independently.
Strong knowledge of MS Office, especially Excel.
Good attention to detail and accuracy in documentation.
High energy levels with a passion for customer service.
Immediate joiners preferred.
Target-oriented with the ability to meet and exceed goals.
Pleasant personality and professional approach.
Female candidates only.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Internet reimbursement

Work Location: In person

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CADD Centre Thiruvalla

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