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Car Service Advisor

Car Service Advisor

SBSHR

7 - 11 years

0 Lacs

tiruppur tamil nadu

Posted:3 days ago| Platform: Shine logo

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Skills Required

customer service customer management technical advice

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Service Advisor, your main responsibility will be to serve as the primary point of contact for customers at the service center, ensuring smooth service operations and high levels of customer satisfaction. Key Responsibilities: - Greet and interact with customers to understand their service needs. - Prepare job cards and assign work to mechanics. - Ensure timely completion of repairs and maintenance. - Provide technical advice to customers and keep them updated on service progress. - Maintain high standards of customer service and satisfaction. Qualifications & Experience: - DME/DAE/BE in Mechanical/Automobile Engineering. - 7-10 years of experience in an automobile workshop. - Strong system knowledge and customer management skills. Additional Details: The company offers Provident Fund benefits to employees. Work Location: In person,

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Car Service Advisor