Car Sales & Customer Handling Executive

Key Responsibilities:

• Attend walk-in customers at the showroom and understand their vehicle requirements.
• Explain car features, specifications, pricing, and finance/leasing options.
• Schedule and conduct test drives.
• Prepare and present quotations and follow up regularly for closure.
• Coordinate with the finance and insurance department for loan approvals and documentation.
• Maintain a database of customer inquiries, follow-ups, and bookings.
• Ensure high levels of customer satisfaction through excellent service.
• Handle customer queries, concerns, and complaints professionally and promptly.
• Upsell additional accessories, services, and insurance plans.
• Achieve monthly and quarterly sales targets.

Key Skills Required:

• Excellent communication and interpersonal skills
• Strong customer handling and negotiation abilities
• Good knowledge of automobiles and the latest models in the market
• Basic understanding of finance and insurance documentation
• Proficiency in MS Office and CRM tools
• Ability to work independently as well as part of a team
• Pleasing personality and a customer-first attitude

Qualifications:

• Minimum 12th pass or graduate in any discipline
• Prior experience in automobile sales will be an advantage
• Valid driver’s license is mandatory

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person