Canteen Supervisor

Position:

Department:

Location:

Reporting To:

Job Summary:

The Canteen Supervisor is responsible for overseeing the daily operations of the canteen, ensuring high standards of hygiene, food quality, and customer service. The role involves supervising staff, managing inventory, maintaining records, and ensuring compliance with food safety regulations. Customers are primarily Associates (Employees & CLs and Visitors)

Key Responsibilities:

1. Canteen Operations Management

• Oversee the day-to-day functioning of the canteen, ensuring smooth operations with zero wastage system.
• Monitor food preparation and serving to maintain hygiene and quality standards.
• Ensure proper implementation of FIFO (First In, First Out) for food storage.
• Supervise the maintenance and cleanliness of the canteen premises.
• Maintaining check list for all the activities

2. Staff Supervision & Training

• Manage and supervise canteen staff, including cooks, servers, and cleaning personnel.
• Assign duties and schedules to ensure efficient workflow.
• Conduct training for Canteen Staffs, service handling and other canteen aspects.

3. Inventory & Vendor Management

• Maintain stock levels of groceries, vegetables, and other necessary items.
• Coordinate with vendors for timely procurement of supplies if necessary
• Ensure stock records are updated and conduct regular inventory checks.
• Verifying the bills and make sure the bill towards Payment’s clearances.
• Maintain daily costing.

4. Food Safety & 5S & Compliance

• Ensure adherence to FSSAI and company food safety guidelines.
• Implement and monitor hygiene practices among staff.
• Maintain records of temperature checks, food samples, and cleaning schedules.
• ensuring 5S principles are followed to eliminate waste, improve quality and process,
• To be handling all types of audits like (IMS & OHSAS) Internal & External and make the documents with appropriate.

5. Events Coordination

• Coordinating and Planning with CFT's in organizing canteen facilities.
• Dining hall arrangements, clean ups for any events organized in the company.
• Coordinate, plan and execute special caterings which includes Continental, Indian, oriental cuisine buffet's or plating's for customers and top management visits.

6. Customer Service & Feedback Management

• Address employee concerns and ensure a positive dining experience.
• Gather feedback from employees and implement necessary improvements.
• Work closely with the management team to enhance canteen services.

7. Administrative & System Management

• Handle SAP entries for inventory and procurement processes.
• Maintain records of daily issues, and wastage.
• Prepare and submit reports on canteen operations to management.

Key Skills & Qualifications:

• Diploma/Degree in Hotel Management, Catering, or related field preferred.
• Minimum

  3-5

  years of experience in a similar role.
• Strong leadership and team management skills.
• Knowledge of food safety regulations (FSSAI standards).
• Computer skills (MS Office Like Excel, Power Point, & SAP,
• Excellent communication and problem-solving abilities.

Additional Requirements:

• Ability to work in a fast-paced environment.
• Flexibility to work in shifts, including weekends if required.
• Strong attention to detail and organizational skills.

  Role & responsibilities

Preferred candidate profile