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Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Customer Relations Analyst|| Hyderabad Experience: 2-5 years Graduation: Any graduate (except law) Work location: Hyderabad (work from office) Shift: Should be comfortable with any shift provided by the business The Customer Relations Analyst provides post-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business. Responsibilities Handling customer/sales requests and providing information to customers via e-mails/phone Provide prompt, efficient, and satisfactory responses to customer inquiries on Contracts/order status and billing/invoicing corrections. Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. Coordinating the processing of credits and product replacement with the Internal team and Vendors. Liaising and pursuing with End Clients, Internal team, Carriers, and Vendors to address concerns and questions about Order fulfilment, Shipment tracking and Refunds. Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) Updating ERP regarding customer details, order details, supplies, pricing etc. Follow-up on pending items with Logistics / Supply chain team for order delivery status Gathering information from logistics partners and informing customers regarding Coordinating with demand control team to obtain availability dates of short / unavailable items on customer's order Track end to end status of order and share real time updates with the customer Share insights to the Training team on improving overall teams process knowledge Own SLA/KPI and ensure daily TAT and Accuracy targets are met Qualifications we seek in you! Minimum Qualifications / Skills Any graduate (except law) Industry Experience - Services or hi-tech industry Process/Domain Experience Order Management (Entry/Amendment) Quote to cash process and sales administration Coordination with Logistics/Supply chain teams Dispute Management Pre-Sales & Post-Sales Support Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Project based billing collation and computation Experience of Managing and administering contracts Preferred Qualifications/ Skills Ability to learn quickly Diploma / Post Graduation in International supply chain management / Sourcing Management Oracle, SAP, knowledge and experience would be an added advantage Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

We have a walk in Drive at office on every Tuesday and Friday Please mention Bhavani HR on your resume and come for interview CTC - as per industry standards Shifts - Australian, UK and US Process - International Voice Sales Working Model - Work from Office Incentives upon reaching targets Food facility is given Two way Cab within transport limits At Regalix, now A Market star Company, you will have the opportunity to work in a dynamic environment that thrives on collaboration, embraces cutting-edge technologies, and delivers impactful solutions to our clients. With a shared commitment to excellence, innovation, and client success, we are setting new benchmarks in the market. By leveraging Regalix's deep understanding of digital marketing strategies and Marketstar's proven track record in driving sales and customer engagement, we have forged a unique synergy that propels us to the forefront of our field. Together, we will shape the future of our industry and achieve new heights of success. Account Strategist Experience: 0 to 5 years Location: Hyderabad Salary: Based on Industry Standards Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Sales knowledge on social media platform. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Salesforce software working knowledge is good to have. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to people.success@marketstar.com immediately

Job Title: International Voice Process Travel & Insurance Location: Kolkata (Work from Office) Experience: 1 to 5 Years Salary: Up to 6 LPA or 30% hike on current CTC Working Days: 5 Days a Week Shift: Night/Rotational Shifts Job Type: Full-Time, Permanent Job Description: We are hiring experienced candidates for an International Voice Process in the Travel and Insurance domain. Key Responsibilities: Handle international customer calls for travel or insurance support Assist with bookings, cancellations, claims, and general queries Provide clear and professional communication Maintain call records and follow company guidelines Requirements: 1-5 years of experience in international voice support Good spoken English Willing to work night/rotational shifts Experience in travel or insurance process is a plus Graduate preferred (Undergraduates with experience can apply) Perks: Salary up to 6 LPA or 30% hike 5-day work week Incentives + benefits (medical, transport if applicable) Growth and learning opportunities How to Apply: Sr. HR Diana-9311602064 Sr. HR Simar-7840808749 Sr. HR Mehak- 8383025642

Job Title : Sales Engineer Department : Spare Department Salary: As per the market standard Work Experience- 1-4 Yrs Job Location : Chikhali, Pune Notice- Only Immediate can apply Freshers can also apply with BE/Diploma Mechanical DUTIES AND RESPONSIBILITIES:- Handling & understanding customer enquiry Sending quotation Inventory checking in Tally Purchase Order process with Internal & External customer co-ordination Material Dispatch Process Update pricelist time to time Maintaining proper database QUALIFICATIONS Diploma Mechanical/BE Mechanical. ADDITIONAL SKILLS Engineering Knowledge, product assembly knowledge. Note- Field work/Customer Visit would be the part of this job (Its a mandatory). Do not apply if you are not interested in sales specifically in field work. PERSONAL ATTRIBUTES Have ability to be pro-active and use initiative Have good inter-personal skills to work effectively and communicate at all levels Communicates honestly, openly, and consistently. Shares information appropriately and involvement to solving problems. Kindly share your updated resume on hr@rcmpl.co.in OR call 7391064889 with below details Total Experience - Current Salary - Expected Salary- Notice Period - Job Location- Your residency in Pune- F2F interview availibilty-

Roles and Responsibilities Make outbound calls to potential customers to generate leads and convert them into paying clients. Identify customer needs through effective communication and provide solutions using our company's products/services. Meet daily/weekly targets set by management while maintaining a high level of quality in sales performance. Collaborate with internal teams (e.g., marketing, operations) to achieve sales goals. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 0-2 years of experience in telemarketing, telesales, or related field. Strong communication skills with ability to build rapport with customers over phone calls. Basic knowledge of computer applications such as MS Office Suite (Word, Excel).

Required Fresher profile - Excellent command over Marathi And Hindi communication - Immediate joiners only - Should have very good interpersonal skills - Freshers/UG both can apply - Interacting with the Customers - Sal- 11k To 16K + incentive Required Candidate profile Qualification: Min HSC 6 Days Working -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Altaf :- 7796427006 Perks and benefits Attractive Incentives..

International voice process - B2C Required - minimum 18months exp in int process CTC - Upto 5LPA Location - Noida WFO US Shifts Both way cabs Immediate joiners Contact - 8529546798 (Divisha)

Hiring for International voice process (B2C) Required - min 6 months of experience in international voice CTC - 5 LPA US Shifts WFO Location - Pune 5 days working | 2 days off Drop your cv - 8529546798 (Divisha)

Process:- TVS Process -Telesales - Shift:-9:30 to 6:30 - Average communication required Marathi And Hindi - HSC Freshers are welcomed - Male and Female both can apply - Fresher Salary:- up to 14 k In hand - Exp Salary:- 16k In hand + Incentive Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya: 8308125422

Job Purpose : To ensure that all client coordination responsibilities are completed accurately and deliver with high quality and promptly to improve customer satisfaction. Responsibilities & Duties: To fix appointments and resource scheduling To do reconfirmation, cancellation and rescheduling of appointments To responding to client queries and guide them towards the solutions To make forward bookings of clients appointment and ensure consumptions To capture client details in software and update the same when required To ensuring the forms of clients are available at the front desk before the start of the day To ensure saleable and consumable products are maintained without any discrepancy To maintain register for petty cash, products To ensure self-discipline, proper billing and grooming standards are met Candidate Profile: Should possess 2 to 4 years of experience in client servicing Should have a flair of client servicing Should possess excellent communication and presentation skills Should possess excellent energy levels and the ability for multi-tasking Passion towards direct customer servicing and customer Interaction

Requirements: 1.Graduate & Undergraduate With excellent communication skills. 2.Willing to Night shift 3.Salary up to 40K in-hand + Incentives 4.5 Days working With rotational week offs Looking for candidates for Customer Service / Voice Process roles in International Calling US & UK process. Responsibilities include inbound & outbound customer handling, voice support, and back office customer care. Excellent communication skills required for handling global customers via calls and emails. Freshers and experienced both can apply. Immediate joiners preferred!

Desired Candidate Profile 1year of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042

Call Handling, Messaging: Answer inbound calls from potential job seeker, listen to their needs, & qualify them. Provide information on WhatsApp. Pass lead to recruitment team for qualified leads - in a professional and timely manner. Work From Home Required Candidate profile Immediate Joiner Work From Home Candidate should be from Hyderabad, New Delhi, Mumbai, Pune, Bangalore,

•Job profile -SBI Renewal •Qualification- HSC Pass •Shift - 9.30 Am to 6.30 Pm •Salary - 13,000 to 15,000 CTC Required Candidate profile • Work Location: Turbhe Navi Mumbai • Pick up and drop is available till turbhe station • If interested WhatsApp HR Pallavi:- 7262957662 Perks and benefits Team Parties, Friendly Workplace, Holidays

As Delivery Practitioner, you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities Should have healthcare domain basis knowledge Patient/Payor Authorization knowledge/experience will be preferred Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 0-1-year work experience in healthcare domain Ability to handle queries through calls and Email follow-ups Willingness to perform job role in shifts as required Good Communication Skills with fluency Ability to work under pressure situations Preferred technical and professional experience Proficient in Microsoft Office applications Experience in handling queries via calls and emails is highly desired Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

As Process Associate Order Management - Health Care (Voice), you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities Should have healthcare domain basis knowledge Patient/Payor Authorization knowledge/experience will be preferred Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 0-1-year work experience in healthcare domain Ability to handle queries through calls and Email follow-ups Willingness to perform job role in shifts as required Good Communication Skills with fluency Ability to work under pressure situations Preferred technical and professional experience Proficient in Microsoft Office applications Experience in handling queries via calls and emails is highly desired Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

1. Calls and Complaints Support 2. Communicating with Clients and CRM 3. Data entry and E-com std ops 4. Pref Exp.in Tele-calling or Tele-marketing/Customer Service/Courier Operations/Ecommerce/IT sector *Only NASHIK Candidates apply Required Candidate profile 1. Min 6 mths. experience in tele-calling/voice process/data entry operations 2. Candidate should be well proficient in Hindi + English and Email communication 3. Strong proficiency in excel/calling

- JFL Customer Service Process - Fresher can apply (HSC + Graduate) - Good Communication Salary: Upto15500 Take home (Full Time) Required Candidate profile • Work Location: Turbhe Navi Mumbai • Pick up and drop is available till turbhe station • If interested WhatsApp HR Nisha:- 9763458943 (Call and What's app) Perks and benefits Team Parties, Friendly Workplace, Holidays

*12th/10*3yr diploma/Graduate{arrears accepted} *min 6 months exp into international voice is must *Night shift *sal-3.5LPA *night shift *5days/2 days off *2 way cab *notice period 1 months is accepted *chennai jeevitha HR 9940812026/8925733223

Make outbound calls for sales purposes Maintain high call quality through voice processing techniques Manage domestic calling campaigns Handle incoming customer queries via phone Contact:9981035130

Make outbound calls for sales purposes Maintain high call quality through voice processing techniques Manage domestic calling campaigns Handle incoming customer queries via phone Contact:9981035130

Hello Job Seekers! Greetings from Shining Stars ITPL! Location: Bangalore (On-site) About the Role: We are looking for enthusiastic and dedicated Customer Care Executives to join our team in Bangalore. If you're fluent in English and Hindi , and passionate about helping customers, we want to hear from you! Job Details: Job Title: Customer Care Executive Work Mode: In-Office Salary Package: Freshers: 20k CTC + 4,000 Bonus Experienced: Up to 25k CTC + 4,000 Bonus Eligibility Criteria: Education: Graduates only Experience: Freshers and Experienced candidates welcome Languages Required: Fluency in English and Hindi Key Responsibilities: Handle customer queries via calls and other communication channels Provide accurate information about products and services Resolve customer concerns promptly and professionally Stay informed about company updates and procedures Support with order placements, returns, and exchanges How to Apply: Interested candidates can share their updated resume via WhatsApp at 6393136499 (Aleesha) or contact directly for more details.

Job Summary: We are seeking a dynamic and experienced Call Center Manager to lead our customer service and dispatch teams. The ideal candidate will have strong leadership skills, the ability to motivate and train employees, and a problem-solving mindset to ensure smooth call center operations. Key Responsibilities: Team Leadership & Management: Lead, manage, and mentor call center executives and dispatch teams to achieve performance targets. Foster a positive and productive work environment through motivation and engagement. Training & Development: Develop and implement training programs to enhance team skills and customer handling techniques. Drive continuous learning and skill improvement for call center and dispatch teams. Operational Excellence: Monitor call center performance metrics (KPIs) and implement improvements for efficiency and effectiveness. Identify operational challenges and proactively resolve them to ensure smooth workflow. Ensure adherence to company policies, procedures, and quality standards. Customer Service & Conflict Resolution: Address and resolve customer complaints or escalations effectively. Work towards enhancing customer satisfaction and service quality. Analyze customer feedback and implement necessary changes to improve service delivery. Reporting & Analysis: Prepare and present reports on call center performance, team productivity, and customer service quality. Utilize data and analytics to identify areas of improvement and implement strategic action plans. Key Skills & Qualifications: Minimum of 5 years of experience in call center management, healthcare/ambulance preferred. Strong communication and interpersonal skills to lead and guide teams effectively. Ability to handle high-pressure situations and resolve conflicts efficiently. Proficiency in call center software, CRM systems, and reporting tools. Strong problem-solving, analytical, and decision-making skills. Experience in training and performance management is a plus. Location: Sunshine Tower, 23 floor, Senapati Bapat Marg, Dadar W, Mumbai (Nearest station- Parel/Prabhadevi)

International Voice Process Any graduate with 1 year exp in voice process CTC- Upto 5.75 LPA + Variables WFO-5 Days Working 24*7 Shifts Both side cab Notice-0 to 30 days

Role & responsibilities The Technical Support Agent role is responsible for providing upbeat customer service as a contact center representative to assist current voice and high-speed internet customers. Troubleshoots service-related issues including hardware and software configurations. All contacts are inbound and are technical support only. Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed Desired Skills Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting. Requires customer contact and the ability to effectively communicate over the phone with both internal and external customers. Must be a consistently flexible, independent, self-motivated problem solver who enjoys working in a fast-paced environment. Demonstrated strong interpersonal communication skills when working with both internal and external customers. Ability to work flexible hours including evenings, weekends, holidays, and overtime is required. Experience with common internet software is preferred. 12 18 months experience in technical support, help desk, and/or contact centers. Energy & passion to achieve service results while demonstrating the Spirit of Service for Lumen customers and co-workers An ability to probe, problem solve and offer the right product solutions to our customers. Strong typing and computer navigation skills with knowledge of Windows. Proficient in working with several computer applications and databases, managing through multiple systems programs and screens simultaneously. Experience in complaint handling and resolution. Exemplary oral and written communication skills in English. Strong communication and comprehension skills speaks clearly, strong vocabulary skills, pleasant delivery, pleasant tone & temperament. Preferred candidate profile