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1 - 5 years

2 - 6 Lacs

Bengaluru

Work from Office

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Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042

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5 - 8 years

9 - 15 Lacs

Kolkata

Remote

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We are looking for someone who has excellent communication skills, a strong work ethic, and a proven track record of success in sales. If you are a self-motivated individual with a passion for sales, we encourage you to apply. Role & responsibilities Lead Generation: Identify and qualify potential customers who match the company's target market. Conduct research to find decision-makers and relevant contacts. Develop and execute targeted outbound campaigns. 2. Outbound Outreach : Make outbound calls, send emails, and engage on social media to connect with potential customers. Develop and maintain a strong sales pipeline by nurturing leads and qualifying opportunities. Follow up on leads and manage interactions to move them through the sales funnel. Stay up-to-date with industry trends and best practices. Preferred candidate profile Bachelors degree in business or related field Good Comm Skills and can quickly adjust to the environment Self-starter with a strong desire to succeed, eager to meet and exceed goals. Has good number of closures and can do cold calling everyday Understand the Luxurious products like E-Class, S-Class cars -able to bring clients and sign-up contract within 30days of joining Has work experience in both B2B and B2C and has high network reach Can connect and deal with higher level management like CEO, CXO, Directors, etc. Experience working with UK/US business hours Preferred someone from Hospitality/travel/ industry experience Minimum 5+ years of experience working as a SDR Outbound resource 6 days (Monday to Saturday) a week wfh Can be able to close 4/5 clients in a month Should be a very Proactive & improvising skills with client handling Strong ability to think on your feet and handle objections effectively. Proficiency with Hubspot, Apollo.io or other CRM software Perks and benefits Competitive salary and performance-based incentives. Comprehensive benefits package including health, dental, and vision insurance. Opportunities for professional growth and career advancement. A collaborative and supportive work environment where your ideas are valued. Flexible work arrangements and a strong focus on work-life balance.

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0 - 5 years

2 - 3 Lacs

Delhi NCR, Gurgaon

Work from Office

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We #Paisabazaar is hiring for Tele-sales Executives for Gurugram & Delhi location. Freshers and Experienced both are eligible. Candidate should be 12th Pass only. Dayshift with fixed salary and unlimited incentives. WhatsApp your resume or Call on 7982112501 (HR Brijesh) for faster response. Job Locations - Gurugram Sector 44 & Patel Nagar Delhi Profile - Tele-sales (Financial Products) Interview Mode - Face to Face only Call on 7082112501 (HR Brijesh Kumar) for aligning interview and any queries. Role & responsibilities. 1) Assisting customers in sale of a range of financial products on phone 2) Role entails working only in Day shift 3) Fully responsible for meeting and exceeding targets as assigned periodically 4) Reaching productivity that meets job standards, while working with speed and accuracy 5) Flexible, able to shift priorities to accommodate changing demands. 6) Ensure no losses or errors occurred while assisting customers 7) Work towards ensuring zero cases of mis-selling / fraud in the processes 8) Responding in a timely and effective manner to all internal communication. 9) Adheres to and supports company policies and practices. Preferred candidate profile. 1) Flexible to work in 6 days, roster off environment 2) Should be able to converse in English and Hindi efficiently 3) Good selling and negotiations skills 4) Candidate should be 12th Pass 5) Fresher and Experienced both are welcome

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0 - 4 years

1 - 2 Lacs

Navi Mumbai, Mumbai, Ulhasnagar

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TATA HFL || Inbound || Customer Service || Customer Care Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 Contact Details:- HR Neha:- 9689518944 (WhatsApp/Call)

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0 - 3 years

1 - 3 Lacs

Pune

Work from Office

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Process:- TVS Credit Card Shift:- Shift:- 9:30 to 6:30 Average communication required Marathi And Hindi HSC Freshers are welcomed Male and Female both can apply Fresher Salary:- 14000k In hand. Experience Salary:- 16k In hand + Incentive Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya: 8308125422

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0 - 5 years

2 - 6 Lacs

Bengaluru

Work from Office

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Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k with 50k joining bonus Two way transport call hr Monica@7848820049 call pooja@9886112704

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1 - 6 years

3 - 5 Lacs

Delhi NCR, Delhi, Noida

Work from Office

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Jobs in Delhi Need only QA experienced in PPC calls Hiring for English Need immediate joiners Both Side Cab 5 days Nights shifts/ Rotational offs Salary upto 40K Contact/ drop cv on 8826770027- Shivam Anand

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1 - 5 years

1 - 3 Lacs

Pune

Work from Office

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Job Title : Sales Engineer Department : Spare Department Salary: As per the market standard Work Experience- 1-4 Yrs Job Location : Chikhali, Pune Notice- Only Immediate can apply Freshers can also apply with BE/Diploma Mechanical DUTIES AND RESPONSIBILITIES:- Handling & understanding customer enquiry Sending quotation Inventory checking in Tally Purchase Order process with Internal & External customer co-ordination Material Dispatch Process Update pricelist time to time Maintaining proper database QUALIFICATIONS Diploma Mechanical/BE Mechanical. ADDITIONAL SKILLS Engineering Knowledge, product assembly knowledge. Note- Field work/Customer Visit would be the part of this job (Its a mandatory). Do not apply if you are not interested in sales specifically in field work. PERSONAL ATTRIBUTES Have ability to be pro-active and use initiative Have good inter-personal skills to work effectively and communicate at all levels Communicates honestly, openly, and consistently. Shares information appropriately and involvement to solving problems. Kindly share your updated resume on hr@rcmpl.co.in OR call 7391064889 with below details Total Experience - Current Salary - Expected Salary- Notice Period - Job Location- Your residency in Pune- F2F interview availibilty-

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1 - 5 years

2 - 6 Lacs

Bengaluru

Work from Office

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Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:Day shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042

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0 - 5 years

2 - 6 Lacs

Bengaluru

Work from Office

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Greetings from Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 35k to 42k with joining bonus of 52k call hr aditi@7795311459 call hr Nihala@7795311104

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0 - 5 years

2 - 6 Lacs

Bengaluru

Work from Office

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Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 35k to 42k Two way transport call hr Chaitra@7848820045 call hr indu@7848820046

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0 - 3 years

1 - 3 Lacs

Pune

Work from Office

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Process:- TVS Credit Card Shift:- Shift:- 9:30 to 6:30 Average communication required Marathi And Hindi HSC Freshers are welcomed Male and Female both can apply Fresher Salary:- 14000k In hand. Experience Salary:- 16k In hand + Incentive Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya: 8308125422

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0 - 3 years

1 - 5 Lacs

Pune, Pimpri-Chinchwad

Work from Office

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Hiring for Graduate fresher or UG with 6 months BPO experience Excellent communication skills US shift TWO OFF's Immediate JOINERS only Package - 22.5K in hand + Incentives Transport Available CALL NOW 9049078453 / 9049073144

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0 - 5 years

0 - 3 Lacs

Mumbai Suburbs, Navi Mumbai, Thane

Work from Office

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Process - Voice Process Job loc- Thane / Airoli Shift - 24/5 Rotational shifts Week off - 2 RO Qual HSC / Grad freshera Or exp will do Salary - 12k to 30k 9920732944 soni@careerguideline.com

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0 - 5 years

2 - 3 Lacs

Bengaluru, Bangalore Rural, Ramanagara

Work from Office

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Amazon Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Blended Process) Process:- Voice Process / Chat Process (Blended Process) Note:- Work From Office. Salary :- 2.50 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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0 - 5 years

2 - 3 Lacs

Navi Mumbai, Thane, Kalyan/Dombivli

Work from Office

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Zomato Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Blended Process) Process:- Voice Process / Chat Process (Blended Process) Note:- Work From Office. Salary :- 2 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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0 - 5 years

2 - 3 Lacs

Bengaluru, Bangalore Rural, Ramanagara

Work from Office

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Flipkart Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Blended Process) Process:- Voice Process / Chat Process (Blended Process) Note:- Work From Office. Salary :- 2.50 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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0 - 5 years

2 - 5 Lacs

Pune

Work from Office

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International Voice process Minimum 1 year of experience in international voice process ( customer support ) Freshers can also apply UG / Graduate CTC : 2.4 LPA - 5.75 LPA 24/7 rotational shifts WFO Contact : HR Gurpreet ( 8107518793 )

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0 - 2 years

1 - 4 Lacs

Bengaluru, Hyderabad, Mumbai (All Areas)

Work from Office

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Call Handling, Messaging: Answer inbound calls from potential clients, listen to their needs, and qualify them. Provide information on WhatsApp. Pass lead to sales team for qualified leads - in a professional and timely manner. Work From Home

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1 - 6 years

3 - 5 Lacs

Delhi NCR, Gurgaon

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Handle incoming customer calls Provide accurate information regarding telecom services, billing inquiries & technical support Engage customers in upselling conversations to promote additional telecom services 24*7 shifts Apply now Required Candidate profile Qualification 12th and above Minimum 6 months of experience in voice process Excellent verbal communication skills with a clear and professional tone Strong problem-solving ability flexible with shift Perks and benefits cabs within a 30km range. No caps on Incentive

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0 - 4 years

1 - 3 Lacs

Navi Mumbai, Mumbai, Thane

Work from Office

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Excellent communication. Salary upto 22k In Hand Day Shift Rotational week off Freshers & Experienced both can apply Need Linguistic candidates Malayalam, Telugu , Tamil Salary Upto 25,000/- In hand Required Candidate profile Education: HSC & above To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priyanka: 7875990932

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0 - 5 years

2 - 2 Lacs

Navi Mumbai, Panvel, Thane

Work from Office

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Roles and Responsibilities Handle inbound calls from customers, address their queries, and resolve issues efficiently. Make outbound calls to promote products/services to potential clients. Provide excellent customer service by responding promptly to customer inquiries. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Strong communication skills for handling inbound/outbound calls effectively. Ability to work on rotational shifts including evenings (6 PM - 3 AM) and weekends off.

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2 - 4 years

3 - 5 Lacs

Gurgaon

Work from Office

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***30 openings*** Shift timing: 7 PM IST to 4:30 AM IST 2 years experience in outbound sales in the US market Proven track record in US calling/calls handling. Meet sales targets through effective consultation. Share your cv or call at 8950723966. Office cab/shuttle Food allowance Annual bonus Provident fund

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0 - 5 years

0 - 2 Lacs

Pune

Work from Office

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Hiring Sr. Executive CRM (Corporate and Client Relationship) Company - MD India Health Insurance TPA Job Description Responsible for managing client relationships with key decision makers Subject matter expert for partners and internal staff for the assigned product Addresses the gaps identified between client requirement & the service provided Ensure that the service is delivered in accordance with the agreed service level agreement Act as a point of contact for any escalation or feedback from clients Collaborate with the other functional Group to evaluate the product performance and to recommend Refinements and improvements in service performance Establish and maintain on-going partner relationships and anticipate and resolve potential problems of the client Announcements of new updates and upcoming events/meetings Manage account renewal, customer support escalation Ensure smooth support during renewal of account Excellent Communication Skills Good knowledge of MS Office Open to travel

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2 - 3 years

4 - 4 Lacs

Chennai, Pune, Delhi NCR

Work from Office

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A Front Office Duty Manager ensures smooth front desk operations during their shift, providing excellent guest service, managing staff, handling inquiries, and addressing issues, all while maintaining a welcoming behavior.

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Exploring Calls Jobs in India

The calls job market in India is thriving with numerous opportunities for job seekers looking to start or advance their career in this field. Calls jobs encompass a wide range of roles, including customer service representatives, telemarketers, call center agents, and more. These roles are essential for businesses to maintain communication with customers and clients, making them an integral part of various industries.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Pune
  5. Hyderabad

These cities are known for their booming call center industry and actively hire professionals for calls roles.

Average Salary Range

The average salary range for calls professionals in India varies based on experience and location. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-8 lakhs per annum.

Career Path

A career in calls typically progresses from entry-level roles such as Customer Service Representative to more senior positions like Team Leader, Operations Manager, and ultimately, Call Center Director.

Related Skills

In addition to calls skills, professionals in this field are often expected to have strong communication skills, problem-solving abilities, customer service orientation, and proficiency in relevant software tools.

Interview Questions

  • What motivated you to pursue a career in calls? (basic)
  • How do you handle difficult customers or clients? (medium)
  • Can you walk us through a challenging call you've handled in the past and how you resolved it? (medium)
  • How do you prioritize your tasks in a fast-paced call center environment? (medium)
  • What strategies would you use to upsell a product or service to a customer? (medium)
  • Explain the importance of active listening in a calls role. (basic)
  • How do you stay motivated during long hours of calls? (basic)
  • Share a time when you had to de-escalate a tense situation with a customer. (medium)
  • How would you handle technical issues during a call with a customer? (medium)
  • Describe a time when you went above and beyond to provide excellent customer service. (medium)
  • How do you ensure accuracy in documenting call details and customer interactions? (basic)
  • What tools or software are you familiar with for managing calls efficiently? (basic)
  • How do you handle high call volumes without compromising quality? (medium)
  • Explain a situation where you had to collaborate with team members to resolve a customer issue. (medium)
  • What do you think are the most important qualities for a successful calls professional? (basic)
  • How do you adapt your communication style when interacting with different types of customers? (medium)
  • Describe a time when you had to follow a strict script during a call. How did you personalize the interaction? (medium)
  • How would you handle a situation where a customer requests a refund for a product or service? (medium)
  • What steps would you take to ensure customer satisfaction after a call? (basic)
  • How do you handle stress and pressure in a high-volume call center environment? (medium)
  • Explain the role of empathy in building rapport with customers. (basic)
  • How do you handle confidential information shared by customers during calls? (medium)
  • Share your experience with using CRM software for managing customer interactions. (basic)
  • How do you stay updated on product/service information to provide accurate assistance to customers? (basic)

Closing Remark

As you prepare for interviews in the calls job market in India, remember to showcase your communication skills, problem-solving abilities, and customer service orientation. With the right preparation and confidence, you can excel in this field and advance your career successfully. Good luck!

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