Call Centre Representative

0 - 4 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a customer service representative, your role involves memorizing scripts for products and services to refer to during calls. You will be expected to build positive relationships with customers by providing exceptional service, handling questions, cancellations, and confirmations effectively. Your responsibilities will also include identifying sales opportunities, upselling when appropriate, and meeting daily targets for yourself and your team in terms of service, productivity, and quality. It is crucial to create and maintain records of daily problems and actions taken using the call-center database. Qualifications Required: - Bachelor's degree preferred Work Location: - In person at Pimpri-Chinchwad, Maharashtra Please note that this is a full-time, permanent position suitable for freshers. The company offers a flexible schedule as one of the benefits.,

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