Call Centre Operator

2 - 4 years

2 - 3 Lacs

Posted:11 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Bengali speaking call centre operator with 2 to 4 years of experience in the travel industry. The ideal candidate should be fluent in spoken Bengali and flexible working hours till 23:30 IST (UK Shift).

Roles and Responsibility
  • Handle customer inquiries and provide excellent service.
  • Create PNR using Amadeus, Galileo, or Sabre systems.
  • Manage multiple fare types, including VFR and ITX.
  • Work under pressure and meet agreed timelines.
  • Utilize knowledge of airline codes and city codes to resolve issues.
  • Collaborate with team members to achieve goals.
Job Requirements
  • Minimum 2 years of experience in the travel industry.
  • Fluency in spoken Bengali is mandatory.
  • Experience with Amadeus, Galileo, or Sabre systems is required.
  • Ability to work flexible hours, including evenings and weekends.
  • Strong communication and problem-solving skills are essential.
  • Familiarity with BPO operations and customer care principles is preferred.

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Capital Placement Services

Consumer Services

New York

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