Calling Center is a consumer services company located at 1075 N Judge Ely Blvd, Abilene, Texas, United States. The company focuses on delivering exceptional customer service experiences. We are devoted to solving customer inquiries effectively and efficiently, ensuring high levels of customer satisfaction.

Role Description

This is a full-time on-site role based in Pune for a Call Center Support Representative. The role involves handling incoming customer calls, resolving inquiries, and providing exceptional customer support. Day-to-day tasks include addressing customer concerns, maintaining detailed records of customer interactions, and collaborating with team members to improve service quality. The representative is also responsible for ensuring customer satisfaction and adhering to company protocols.

Qualifications

Experience with Customer Service Representatives and providing Customer Support
Strong Customer Satisfaction and Interpersonal Skills
Proficiency in Computer Literacy
Excellent written and verbal communication skills
Ability to work independently and as part of a team
Previous experience in a call center or customer service role is a plus
High school diploma or equivalent; further education or relevant certifications are a bonus

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Call Center Support Representative