Posted:13 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Contact Number - 7892006386

Key Responsibilities

  • Handle high volumes of inbound/outbound patient calls with professionalism and empathy
  • Schedule, reschedule, and cancel diagnostic appointments
  • Provide accurate information on services, locations, and test preparation
  • Update patient records in CRM/EHR systems while maintaining confidentiality
  • Support basic billing and insurance queries; route complex cases to relevant teams
  • Resolve patient issues or escalate to medical/operations staff as needed
  • Conduct follow-up calls regarding test results or pending inquiries
  • Meet quality standards and performance targets (KPIs)

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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