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Interviews

Call Center Executive

Metamorphosis Institue Of Transformation

0 - 4 years

|

0 - 3 Lacs

Posted:22 hours ago| Platform:

Apply

Skills Required

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Professionally handle inbound and outbound calls.
Address patient queries, complaints, and service requests promptly.
Maintain accurate call records and update CRM systems.
Promote and explain company products or services when required.
Achieve call handling targets, quality standards.
Ensure a positive and professional customer experience.

Qualifications & Skills:

Graduate or equivalent qualification preferred.
02 years of experience in call centre or customer service roles.
Strong command of English, Gujarati, and Hindi (verbal and written).
Excellent communication, listening, and problem-solving skills.
Proficiency in basic computer operations and CRM tools.
Ability to remain calm under pressure and work in rotational shifts if required.
Positive attitude, team player, and customer-centric approach.

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Metamorphosis Institue Of Transformation

Coaching / Leadership Development

Metamorphosis City

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