Call Center Associate

Job Title:

Location:

Salary:

Relocation:

Accommodation:

About the Role:

Call Center Executives

Key Responsibilities:

• Manage inbound and outbound calls for Australian customers
• Deliver high-quality customer service and resolution support
• Handle escalations, complaints, and service queries effectively
• Ensure adherence to call quality and process guidelines
• Work in sync with Australian business hours (early morning shifts)

Requirements:

• Minimum 2 years of experience

  in a call center / voice process (international process preferred)
• Excellent verbal and written communication skills in English
• Strong interpersonal and problem-solving skills
• Willingness to

  relocate to Goa

  (accommodation support available)
• Open to working in Australian time zones
• Graduate/Undergraduate in any discipline

What We Offer:

• Salary package between

  ₹6 – ₹7 LPA

  for eligible candidates
• Performance-based bonuses and incentives
• Supportive and professional work environment

• Accommodation assistance

  for outstation candidates
• Opportunities for career advancement and skill development