CAD Applications Engineer.

About Us:

Logical Solutions is a dynamic team of experts, engineers, and visionaries who have been at the forefront of the engineering and design industry for over two decades. Our journey began with a simple yet profound mission: to empower businesses and individuals to transform their ideas into remarkable designs and tangible products.

As a leading Authorized Reseller of Dassault Systemes SOLIDWORKS Corp, our journey has taken us to new heights. We have evolved with the ever-changing landscape of technology, staying at the forefront of design and engineering innovations. With our headquarters in Hyderabad, Telangana, and Andhra Pradesh, India, we are strategically positioned to serve a diverse clientele across the region.

Designation: CAD Applications Engineer

Job Responsibilities:

The primary role of an Application Engineer is to provide product support to customers by:

· Managing technical support issues taken via phone, email, or web portal – Utilize your expertise in SolidWorks products to assist customers with challenges they face in production

· Follow up on Service Requests and Software Performance Reports generated through support cases

· Ensure that response time and customer satisfaction surveys meet goals

· Research solutions and create knowledge base articles

· Conduct assigned training classes – Train new students on SolidWorks products

· Make on-site customer visits

• Travel to customer sites (if required) to provide onsite support and training
• Working with the sales team to accurately understand our customer’s requirements.
• Progression into product demonstrations of SolidWorks to prospective customers
• Training of customers in the correct use of SolidWorks

· Working with a broad range of customers who use SolidWorks to design their products.

· Responding to the needs of our customers to solve technical problems in using SolidWorks

· Reporting to the Technical Manager & Sr. Applications Support Engineer

Desired Candidate Profile/Key Skills:

• Engineering design experience gained in a design environment
• Knowledge of 3D CAD System, ideally SolidWorks bit Pro/ENGINEER or Inventor may also be useful.
• Good knowledge and use of Microsoft Office applications – Word, Excel, Outlook
• Willingness to be flexible and to travel as required

·Benefits:

Logical Solutions Ltd Applications Engineers become experts by attaining the following SolidWorks certifications:
Certified SolidWorks Professional (CSWP)Certified SolidWorks Expert (CSWE)Certified SolidWorks Support Technician (CSWST)Certified SolidWorks Instructor (CSWI)Certified PDM Support Technician (CPDM).

Job Type: Full-time.

Job Type: Full-time

Pay: ₹12,000.00 - ₹21,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Provident Fund

Application Question(s):

• Do you have Knowladge on Solidworks software ?

Work Location: In person